The role requires 2-4 years IT experience and high end L1+ profile. - This is a L1+ role to perform the Technical design for the large complex projects and to provide high end technical support for the BU Operations Strong working knowledge and experience on Microsoft Windows 2003, 2008, 2012 & 2016 Basic Knowledge in VMWare ESX, VSphere, Vcenter Working knowledge on Patch Mgmt tool like SCCM, WSUS Good knowledge in Active Directory, DNS & DHCP Good knowledge on Microsoft Clusters and NLB Knowledge on Antivirus management for OS & knowledge on Internet Spam Filter products Knowledge on ITIL process Knowledge on Rubrik Back Tool.