Our associates celebrate lives. We celebrate our associates. Consider the possibilities of joining a Great Place to Work! The Systems Engineer II-MDM will lead the configuration, deployment, and lifecycle management of over 12,000 mobile devices across the enterprise using Microsoft Intune and JAMF Pro. This role ensures secure, scalable, and user-friendly device experiences for both iOS and Android platforms. The engineer will serve as a Tier 3 support resource and collaborate with cross-functional teams to deliver enterprise mobility solutions. **MDM Platform Administration** + Configure and maintain Intune and JAMF policies, profiles, and compliance rules. + Manage Apple Business Manager and VPP licensing. + Serve as final escalation for device enrollment and policy issues. **Security & Compliance** + Implement conditional access policies and encryption standards. + Coordinate VPN client deployments (PaloAlto GlobalProtect). **Collaboration & Integration** + Partner with business units to translate needs into technical solutions. + Lead platform migrations and enterprise mobility security initiatives. **Support & Documentation** + Provide Tier 3 support and cross-train team members + Maintain documentation and contribute to process improvement + Work on and resolve tickets related to mobile devices and IoT devices. **Knowledge, Skills & Abilities** + Ability to troubleshoot a variety of technical problems and own issues through resolution while engaging others when needed. + Advanced understanding of: + Microsoft Intune: device enrollment, compliance policies, configuration profiles, app deployment, conditional access. + JAMF Pro: macOS/tvOS management, certificate deployment, security baselines, Apple TV management. + Enterprise integration: shared device configurations, OOBE workflows, zero-touch deployment, identity provider integration. + VPN client coordination: PaloAlto GlobalProtect or others. + Strong communication skills—both verbal and written—with the ability to collaborate across technical and non-technical teams. + Experience managing both iOS and Android devices. + Demonstrated ability to work independently and lead initiatives in an enterprise environment. **Qualifications** + Minimum 3–5 years of hands-on experience with Intune and JAMF in an enterprise setting. + Proven track record managing large-scale mobile fleets (5,000+ devices). + Experience with identity providers (Okta, Entra ID, etc.) and SSO integration. + Microsoft certifications preferred (e.g., MS-102, MD-102). **Work Conditions** + Must be available for evening/weekend work if the need arises. + Occasional travel may be required. + Sitting continuously for many hours per day, up to 8 hours per day. + Manual dexterity required for paperwork, calculators, computers, and phone usage. Postal Code: 77019 Category (Portal Searching): Information Technology Job Location: US-1919 Allen Parkway, Houston, Texas - SCI Corporate Office II Job Profile ID: C00459 Time Type: Full time Location Name: SCI Corporate Office II