Systems Analyst II – Oracle Health Clinical Platforms

Oracle Health is seeking a Systems Analyst II to provide frontline support for our clinical platforms, with a focus on Cloud Sepsis and Legacy Chart Search. This role supports Linux-based, pull-driven data processing systems and requires a strong blend of technical troubleshooting, systems coordination, and stakeholder communication. The Systems Analyst II will play a critical role in ensuring system reliability, timely issue resolution, and operational continuity.

Key Responsibilities

Deliver Tier 1 and Tier 2 application and infrastructure support for Linux-based platforms, including Cloud Sepsis and Legacy Chart Search.

Monitor, triage, and resolve support tickets related to data pull pipelines and platform dependencies.

Coordinate and participate in testing and validation activities during upgrades, code deployments, and configuration changes.

Document bugs, operational issues, and resolutions using Jira or equivalent tools, and track progress with IT, development, and hosting teams.

Maintain and audit role-based access controls in alignment with organizational policies.

Provide end-user training and support, including troubleshooting guidance and system functionality education.

Represent platform users in technical forums, operational reviews, and cross-functional working sessions.

Assist with log analysis, data flow validation, and infrastructure health checks as directed.