Boston University Information Services & Technology (IS&T) is seeking applicants with diverse skills and experiences to join our innovative and inclusive community. You will join as a Systems Administrator II where you will support a broad range of server and operating system administration functions. You will join a team and collaborate with multiple technology groups across campus to administer and improve the underlying server technology that enables a wide variety of university client services. You will leverage technical expertise to assess client system's needs, advocate for and implement technology solutions, and refine existing process and procedures to help ensure the availability and reliability of university systems. As part of the IS&T Infrastructure Operations team, you will report to the Assistant Director of Systems Administration & Basis. This position is located in Boston, MA with opportunities for hybrid and remote work. This position provides rotating 24/7 on-call support and will include night and weekend support for critical University business cycles. You Will:

Manage and maintain server operating systems, hypervisors, processes, hardware and related software. Work with cross functional teams to install, test, transition server operating systems, hypervisors, processes, and related hardware & software into production status. Maintain systems and evaluate/apply upgrades. Coordinate with vendors on problem resolution. Detect, diagnose, isolate, and correct system faults. Serve as Level-2 technical support for the Help Desk. Support incident and problem management activities. Provide off-hours on-call support and assistance during incidents. Support the maintenance, and periodic testing of business continuity and disaster recovery procedures.  Investigate and recommend new technology and techniques to enhance the performance, reliability, and availability of IT resources and services.