Systems Admin 2 - Joliet, IL
Exelon
Who We Are
We're powering a cleaner, brighter future.
Exelon is leading the energy transformation, and we're calling all problem solvers, innovators, community builders and change makers. Work with us to deliver solutions that make our diverse cities and communities stronger, healthier and more resilient.
We're powered by purpose-driven people like you who believe in being inclusive and creative, and value safety, innovation, integrity and community service. We are a Fortune 200 company, 19,000 colleagues strong serving more than 10 million customers at six energy companies -- Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco).
In our relentless pursuit of excellence, we elevate diverse voices, fresh perspectives and bold thinking. And since we know transforming the future of energy is hard work, we provide competitive compensation, incentives, excellent benefits and the opportunity to build a rewarding career.
Are you in?
Primary Purpose
Primary Duties
Provide evaluation, testing, lab and mockup solutions as needed. Serve as a resource in assigned daily support and deployments to operations and ensure solutions meet business requirements and operational metrics (SLAs). Responsible for operating and maintaining solutions at the component level, including hands-on configuration, troubleshooting and metrics for cloud based/hybrid/on-prem services. (40%)Work closely with peers to develop future improvement plans, resource requirements, migrations strategies, and project schedules. Understand other technologies and service offerings and their impact to the delivery of cloud based/hybrid/on-prem services. (25%)Support projects, planning, maintenance and operations. Work with project teams, application/service support teams and end users to support availability and perform feasibility analysis on potential changes related infrastructure applications. Provide technical knowledge for maintaining performance and reliability of key IT solutions. (15%)Provide feedback to peers for risks identified during business impact analysis, site risk assessments and disaster recovery planning. (15%)Maintain technical knowledge and business acumen within our own discipline or function. (5%)
Job Scope
Position interacts with all levels of employees, including executives, vendors, involved in performance, maintenance, review, approval, testing and communication of business plans and services.Verify and clarify the needs and expectations of customers. Responds quickly and efficiently to customer service requests. Participates in and conducts meetings with customers. Keeps customers informed of status via standard reporting techniques. Meets the continuing service needs of a customer group, including requests for changes in work content. Responds to customers with an appropriate level of urgency, energy, persistence and tenacity.Independently develops alternatives and options to meet work objectives.Position has expertise in Microsoft and or Oracle technologies.Position has hands-on competency in platform or application area of expertise, and tools/systems associated with these functions.24/7 on-call rotational duties.Works under supervision and oversight.
Minimum Qualifications
Bachelor's degree in computer science or related discipline and 2-4 years' relevant experience in IT infrastructure support, application support, cloud computing, disaster recovery or 4+ years equivalent combination of education and comparable work experience in lieu of BS degree.Demonstrated ability to negotiate with and influence customers for changes in service levels, understanding the business rationale for those changes.Has some experience or training accessing information to prepare simple reports.Demonstrates a willingness and ability to offer solutions, take risks in new areas and make creative decisions within the scope of assignments and responsibilities.Demonstrated proficiency in at least one operational domain such as storage, compute, database, collaboration, application support, cloud hosting and related technologies.Experience with a specialized technical skill set and advanced knowledge in 1-3 technical areas.Ability to design and troubleshoot Layer 1, Layer 2 and Layer 3 networks independently.Ability to travel domestically.
Preferred Qualifications
Ability to manage multiple assignments simultaneously. Able to absorb changes to major assignments while maintaining a high level of performance.Demonstrated ability to use configuration tools and support the management of changes made to hardware, software, firmware, documentation, test, test fixtures and test documentation of an automated information system throughout the development and operational life of a system.Demonstrated ability to think and apply skillset beyond the day-to-day operations and ability to use technical resources and collaborate with colleagues across the IT organization to solve problems.Demonstrates the ability to make multiple decisions simultaneously which impact areas of direct responsibility.Demonstrated knowledge of best practices in practical applications of moderate difficulty.Has training, direct exposure, or experience working with Process Improvement.Experience participating in interviews of users as part of a systems development team to gather information for analysis or technical work.NERC-CIP CertificationExperience administrating servers on-prem (physical and virtual) and in Microsoft AzureCertifications such as Azure Administrator, VMware, and Windows Server preferred.Demonstrated ability with knowledge in current versions of VMware hypervisor technology.
Benefits
Benefits
Annual salary will vary based on a candidate’s skills, qualifications, experience, and other factors: $75,200.00/Yr. – $103,400.00/Yr. Annual Bonus for eligible positions: 10% 401(k) match and annual company contributionMedical, dental and vision insuranceLife and disability insuranceGenerous paid time off options, including vacation, sick time, floating and fixed holidays, maternity leave and bonding/primary caregiver leave or parental leave Employee Assistance Program and resources for mental and emotional supportWellbeing programs such as tuition reimbursement, adoption and surrogacy assistance and fitness reimbursementReferral bonus programAnd much more
Note: Exelon-sponsored compensation and benefit programs may vary or not apply based on length of service, job grade, job classification or represented status. Eligibility will be determined by the written plan or program documents.
We're powering a cleaner, brighter future.
Exelon is leading the energy transformation, and we're calling all problem solvers, innovators, community builders and change makers. Work with us to deliver solutions that make our diverse cities and communities stronger, healthier and more resilient.
We're powered by purpose-driven people like you who believe in being inclusive and creative, and value safety, innovation, integrity and community service. We are a Fortune 200 company, 19,000 colleagues strong serving more than 10 million customers at six energy companies -- Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco).
In our relentless pursuit of excellence, we elevate diverse voices, fresh perspectives and bold thinking. And since we know transforming the future of energy is hard work, we provide competitive compensation, incentives, excellent benefits and the opportunity to build a rewarding career.
Are you in?
Primary Purpose
The Systems Administrator 2 will provide operational technical insights to stakeholders regarding IT system solutions being deployed within the enterprise environment. This role will monitor and maintain fundamental IT system initiatives and projects, to include both cloud, non-cloud and hybrid-cloud models. The IT Systems Administrator will be expected to provide technical support for the delivery and maintenance of IT solutions supporting Exelon.
Must have the demonstrated ability to evaluate IT infrastructure and application solutions and make recommendations for supporting application and data workloads within various hosting models. Demonstrate skills for basic monitoring, configuration and maintenance of, current hosting services to support virtual hosting technologies, software defined datacenter technologies, hyper-converged datacenter hardware solutions, and software tools. This role will work in collaboration with other IT teams, their leadership, enterprise business partners, vendors and project/design teams, in all aspects of the secure & reliable hosting of applications throughout Exelon's large & complex enterprise and real time operational environments.
Note: This is a hybrid position (in-office with remote flexibility). Employees are required to be in office at least three days per week (Tuesday, Wednesday, and Thursday).
Must sit and work within the ComEd territory.
Primary Duties
Provide evaluation, testing, lab and mockup solutions as needed. Serve as a resource in assigned daily support and deployments to operations and ensure solutions meet business requirements and operational metrics (SLAs). Responsible for operating and maintaining solutions at the component level, including hands-on configuration, troubleshooting and metrics for cloud based/hybrid/on-prem services. (40%)Work closely with peers to develop future improvement plans, resource requirements, migrations strategies, and project schedules. Understand other technologies and service offerings and their impact to the delivery of cloud based/hybrid/on-prem services. (25%)Support projects, planning, maintenance and operations. Work with project teams, application/service support teams and end users to support availability and perform feasibility analysis on potential changes related infrastructure applications. Provide technical knowledge for maintaining performance and reliability of key IT solutions. (15%)Provide feedback to peers for risks identified during business impact analysis, site risk assessments and disaster recovery planning. (15%)Maintain technical knowledge and business acumen within our own discipline or function. (5%)
Job Scope
Position interacts with all levels of employees, including executives, vendors, involved in performance, maintenance, review, approval, testing and communication of business plans and services.Verify and clarify the needs and expectations of customers. Responds quickly and efficiently to customer service requests. Participates in and conducts meetings with customers. Keeps customers informed of status via standard reporting techniques. Meets the continuing service needs of a customer group, including requests for changes in work content. Responds to customers with an appropriate level of urgency, energy, persistence and tenacity.Independently develops alternatives and options to meet work objectives.Position has expertise in Microsoft and or Oracle technologies.Position has hands-on competency in platform or application area of expertise, and tools/systems associated with these functions.24/7 on-call rotational duties.Works under supervision and oversight.
Minimum Qualifications
Bachelor's degree in computer science or related discipline and 2-4 years' relevant experience in IT infrastructure support, application support, cloud computing, disaster recovery or 4+ years equivalent combination of education and comparable work experience in lieu of BS degree.Demonstrated ability to negotiate with and influence customers for changes in service levels, understanding the business rationale for those changes.Has some experience or training accessing information to prepare simple reports.Demonstrates a willingness and ability to offer solutions, take risks in new areas and make creative decisions within the scope of assignments and responsibilities.Demonstrated proficiency in at least one operational domain such as storage, compute, database, collaboration, application support, cloud hosting and related technologies.Experience with a specialized technical skill set and advanced knowledge in 1-3 technical areas.Ability to design and troubleshoot Layer 1, Layer 2 and Layer 3 networks independently.Ability to travel domestically.
Preferred Qualifications
Ability to manage multiple assignments simultaneously. Able to absorb changes to major assignments while maintaining a high level of performance.Demonstrated ability to use configuration tools and support the management of changes made to hardware, software, firmware, documentation, test, test fixtures and test documentation of an automated information system throughout the development and operational life of a system.Demonstrated ability to think and apply skillset beyond the day-to-day operations and ability to use technical resources and collaborate with colleagues across the IT organization to solve problems.Demonstrates the ability to make multiple decisions simultaneously which impact areas of direct responsibility.Demonstrated knowledge of best practices in practical applications of moderate difficulty.Has training, direct exposure, or experience working with Process Improvement.Experience participating in interviews of users as part of a systems development team to gather information for analysis or technical work.NERC-CIP CertificationExperience administrating servers on-prem (physical and virtual) and in Microsoft AzureCertifications such as Azure Administrator, VMware, and Windows Server preferred.Demonstrated ability with knowledge in current versions of VMware hypervisor technology.
Benefits
Benefits
Annual salary will vary based on a candidate’s skills, qualifications, experience, and other factors: $75,200.00/Yr. – $103,400.00/Yr. Annual Bonus for eligible positions: 10% 401(k) match and annual company contributionMedical, dental and vision insuranceLife and disability insuranceGenerous paid time off options, including vacation, sick time, floating and fixed holidays, maternity leave and bonding/primary caregiver leave or parental leave Employee Assistance Program and resources for mental and emotional supportWellbeing programs such as tuition reimbursement, adoption and surrogacy assistance and fitness reimbursementReferral bonus programAnd much more
Note: Exelon-sponsored compensation and benefit programs may vary or not apply based on length of service, job grade, job classification or represented status. Eligibility will be determined by the written plan or program documents.
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