Austin, TX, USA
1 day ago
System Support Specialist I

D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website at www.drhorton.com for more information

D.R. Horton, Inc. is currently looking for a Systems Support Specialist I for their Corporate IT Department. The right candidate will act as the key contact for user application provisioning and de-provisioning specific to selected FS applications. The Level 1 Specialist also provides user guidance and first level support by assisting in problem resolution or escalating when necessary.


Essential Duties and Responsibilities include the following. Other duties may be assigned.

Administer maintenance of third party vendor accounts for internal employeesConducts reviews of third party vendor account accessResponds to user requests for information and assists in problem resolutionOrganizes and responds to requests received via email, direct phone calls or voice mailsRecords and documents problems and associated resolutions in Cherwell tracking systemEscalates issues, as appropriate, to Level II or Level III Systems Support Specialists

Supervisory Responsibilities
This job has no supervisory responsibilities.

D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website at www.drhorton.com for more information

D.R. Horton, Inc. is currently looking for a Systems Support Specialist I for their Corporate IT Department. The right candidate will act as the key contact for user application provisioning and de-provisioning specific to selected FS applications. The Level 1 Specialist also provides user guidance and first level support by assisting in problem resolution or escalating when necessary.


Essential Duties and Responsibilities include the following. Other duties may be assigned.

Administer maintenance of third party vendor accounts for internal employeesConducts reviews of third party vendor account accessResponds to user requests for information and assists in problem resolutionOrganizes and responds to requests received via email, direct phone calls or voice mailsRecords and documents problems and associated resolutions in Cherwell tracking systemEscalates issues, as appropriate, to Level II or Level III Systems Support Specialists

Supervisory Responsibilities
This job has no supervisory responsibilities.

Education and/or Experience

One year certificate from college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.

Certificates, Licenses, Registrations

Not essential, however any mortgage related certificate, computer or IT certificate beneficial.

Other Qualifications

Must have the ability to work well with people from many different disciplines with varying degrees of technical expertise. Must have a zeal for customer service excellence. Must also be knowledgeable of PC applications such as MS Office.

Come joina winning team with a Fortune 500 company We are growing fast and arelooking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including:

Medical, Dental and Vision

401(K)

Employee Stock Purchase Plan

Flex Spending Accounts

Life Disability Insurance

Vacation, Sick, Personal Time and Company Holidays

Multiple Voluntary and Company provided Benefits

Build YOUR future with D.R. Horton, America’s Builder. #WeBuildPeopleToo

Education and/or Experience

One year certificate from college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.

Certificates, Licenses, Registrations

Not essential, however any mortgage related certificate, computer or IT certificate beneficial.

Other Qualifications

Must have the ability to work well with people from many different disciplines with varying degrees of technical expertise. Must have a zeal for customer service excellence. Must also be knowledgeable of PC applications such as MS Office.

Come joina winning team with a Fortune 500 company We are growing fast and arelooking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including vision, medical and dental. Build YOUR future with D.R. Horton, America's Builder. Come follow our newest Open Jobs on Twitterand like us onFacebook

Education and/or Experience

One year certificate from college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.

Certificates, Licenses, Registrations

Not essential, however any mortgage related certificate, computer or IT certificate beneficial.

Other Qualifications

Must have the ability to work well with people from many different disciplines with varying degrees of technical expertise. Must have a zeal for customer service excellence. Must also be knowledgeable of PC applications such as MS Office.

Come joina winning team with a Fortune 500 company We are growing fast and arelooking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including:

Medical, Dental and Vision

401(K)

Employee Stock Purchase Plan

Flex Spending Accounts

Life Disability Insurance

Vacation, Sick, Personal Time and Company Holidays

Multiple Voluntary and Company provided Benefits

Build YOUR future with D.R. Horton, America’s Builder. #WeBuildPeopleToo

Education and/or Experience

One year certificate from college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.

Certificates, Licenses, Registrations

Not essential, however any mortgage related certificate, computer or IT certificate beneficial.

Other Qualifications

Must have the ability to work well with people from many different disciplines with varying degrees of technical expertise. Must have a zeal for customer service excellence. Must also be knowledgeable of PC applications such as MS Office.

Come joina winning team with a Fortune 500 company We are growing fast and arelooking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including vision, medical and dental. Build YOUR future with D.R. Horton, America's Builder. Come follow our newest Open Jobs on Twitterand like us onFacebook
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