**Introduction** We’re looking for an experienced System Support Engineer to manage and optimize Control‑M job scheduling in an AWS cloud environment. This role ensures mission-critical workflows (billing, payroll, reporting) run smoothly and securely. **Your role and responsibilities** Administer Control‑M servers, agents, and workflows. * Monitor and troubleshoot job execution and dependencies. * Support AWS infrastructure (EC2, VPC, IAM, CloudWatch). * Ensure secure connectivity between servers and agents. * Collaborate with internal teams and provide knowledge transfer. * Knowledge of ITIL processes and ticketing systems. * Interest in pursuing advanced certifications (CCNP, etc.). **Required technical and professional expertise** · 5+ years of Control‐M administration experience. * Strong AWS operational knowledge. * Networking fundamentals (TCP/IP, DNS, firewalls). * Incident management and documentation skills. * Excellent communication and teamwork. **Preferred technical and professional experience** Scripting (Python/Shell), observability tools, CI/CD exposure, AWS certification. IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.