Requisition: 202500301S Occupational Category (Staff Positions Only): Professional Hiring Salary: Monthly-Staff Department: IT Systems General Requirements: System Administrator I IAM (Identity and Access Management) - Bachelor’s degree with a major in computer science or related field from an accredited institution with one year relevant experience. A combination of education, experience, certifications, and training that would produce the required knowledge and abilities could be considered. System Administrator II IAM (Identity and Access Management) - Bachelor’s degree with a major in computer science or related field from an accredited institution. Master’s degree preferred. Two years of relevant experience. A currently valid Microsoft Technology Associate certificate or higher, or a Red Hat Certified System Administrator certificate or higher could be substituted for one year of experience. A combination of education, experience, certifications, and training that would produce the required knowledge and abilities could be considered. Nature & Purpose of Position/Usual Duties: System Administrator I IAM - Assists with the upkeep, configuration, and reliable operation of Sam Houston State University Information Technology systems. Acquires, installs, and upgrades routine computer components and software. System Administrator II IAM - Maintains the upkeep, configuration, and reliable operation of Sam Houston State University Information Technology systems. Acquires, installs, and upgrades advanced computer components and software. Primary Responsibilities (Staff Positions Only): System Administrator I IAM - Summary: Responsible for basic identity and access management tasks including user provisioning, password resets, and access troubleshooting. Follows established procedures and works collaboratively with the Systems and other IT teams. Key Responsibilities: Performs user account provisioning and de-provisioning. Monitors IAM ticket queue and resolve routine access issues. Documents procedures and escalate complex issues. Assists in onboarding/offboarding processes. Deploys and maintains small application services and the operating system on the Windows platform. Performs other related duties as assigned. System Administrator II IAM – Summary: Handles more complex IAM tasks and contributes to system improvements. Follows established procedures and develops new processes for team use. Works collaboratively with the Systems and other IT teams. Key Responsibilities: Manages access requests and role assignments across systems using RBAC and identity lifecycle management methodologies. Supports SSO and MFA configurations using tools such as Active Directory, Azure Entra and Duo. Assists in IAM system upgrades and integrations. Performs access audits and generate compliance reports. Develops scripts using (PowerShell, SQL , Python, etc.) and basic knowledge of APIs for automation of IAM tasks. Deploys and maintains small to medium application services and the operating system on the Windows platform. Performs other related duties as assigned.