Details **Open Date** 09/29/2025 **Requisition Number** PRN43207B **Job Title** Systems Administrators **Working Title** System Admin II or III **Career Progression Track** P00 **Track Level** P3 - Career, P2 - Developing **FLSA Code** Computer Employee **Patient Sensitive Job Code?** No **Standard Hours per Week** 40 **Full Time or Part Time?** Full Time **Shift** Day **Work Schedule Summary** M-F 08:00 to 05:00 PM – Hybrid work schedule once the new hire is acclimated. **VP Area** President **Department** 00428 - UIT - Network & Comm. Srvs **Location** Campus **City** Salt Lake City, UT **Type of Recruitment** Internal to the University **Pay Rate Range** $60,000 to $100,000 **Close Date** 12/29/2025 **Priority Review Date (Note - Posting may close at any time)** **Job Summary** **Systems Administrator, Level II or III** We are seeking a Tier II Cloud Engineer to support Microsoft 365 and Google Workspace services at the University. This role will provide technical guidance in planning and implementing new solutions while ensuring the stability and reliability of existing platforms. You will work closely with IT and business partners to design and deliver solutions that support institutional needs, with emphasis on Microsoft 365 services such as Teams, OneDrive, SharePoint Online, Exchange Online, and Compliance Center, along with integrations into both physical and digital university environments. + Manage daily service requests and incident ticket queues. + Monitor system alerts and troubleshoot issues across Unified Communications and collaboration platforms. + Collaborate with other engineers on complex tasks and cross-functional projects. + Contribute to the design, deployment, and support of Unified Communications projects as assigned. + Ensure email and messaging services are fully functional and optimized. + Develop and maintain technical documentation, runbooks, and support processes. + Provide Tier II escalation support, mentoring Tier I staff when appropriate. + Identify opportunities for process improvement and automation (e.g., PowerShell scripting). **Learn more about the great benefits of working for University of Utah: benefits.utah.edu** **The department may choose to hire at any of the below job levels and associated pay rates based on their business need and budget.** **Responsibilities** **Systems Administrator, II** Install, configure, and maintain computer systems and associated peripheral equipment. Maintain operating efficiency and stability, ensure the security and integrity of all systems and data, and respond to outages and other issues. Perform application administration activities such as creating, modifying, and deleting users, optimizing remote access, and security access for messaging systems, databases, and web applications. Coordinate with department leadership to plan, design, and schedule the release of all software, hardware, and operating system updates. Develop and enhance processes and technical documentation, create back-up procedures, test plans, and reports. Prioritize and respond to requests for service and may provide escalation support to helpdesk staff. Requires moderate skill set and proficiency in discipline. Conducts work assignments of increasing complexity, under moderate supervision with some latitude for independent judgment. Requires a bachelor’s (or equivalency) + 4 years or a master’s (or equivalency) + 2 years of directly related work experience. This is a Developing-Level position in the General Professional track. Job Code: P34442 Grade: P16 **Systems Administrator, III** Install, configure, and maintain computer systems and associated peripheral equipment. Maintain operating efficiency and stability, ensure the security and integrity of all systems and data, and respond to outages and other issues. Perform application administration activities such as creating, modifying, and deleting users, optimizing remote access, and security access for messaging systems, databases, and web applications. Coordinate with department leadership to plan, design, and schedule the release of all software, hardware, and operating system updates. Develop and enhance processes and technical documentation, create back-up procedures, test plans, and reports. Prioritize and respond to requests for service and may provide escalation support to helpdesk staff. Considered highly skilled and proficient in discipline. Conducts complex, important work under minimal supervision and with wide latitude for independent judgment. Requires a bachelor’s (or equivalency) + 6 years or a master’s (or equivalency) + 4 years of directly related work experience. This is a Career-Level position in the General Professional track. Job Code: P34443 Grade: P19 **Minimum Qualifications** **EQUIVALENCY STATEMENT :** 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor’s degree = 4 years of directly related work experience). **Department may hire employee at one of the following job levels:** **Systems Administrator, II:** Requires a bachelor’s (or equivalency) + 4 years or a master’s (or equivalency) + 2 years of directly related work experience. **Systems Administrator, III :** Requires a bachelor’s (or equivalency) + 6 years or a master’s (or equivalency) + 4 years of directly related work experience. **Preferences** + At least 2 years of professional IT experience in Microsoft 365, Google Workspace, or related collaboration/cloud platforms. + Demonstrated ability to perform the essential functions of the position. + Microsoft Exchange and/or Microsoft 365 certifications. + Hands-on experience administering Google Workspace. + Cloud application integration experience. + Scripting skills (e.g., PowerShell, Python, or similar). + Strong troubleshooting and problem-solving skills. **Type** Benefited Staff **Special Instructions Summary** **Additional Information** _The University of Utah values candidates who have experience working in settings with students from diverse backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students._ _Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities._ _The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both._ _To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action:_ _Director/ Title IX Coordinator_ _Office of Equal Opportunity and Affirmative Action ( OEO /AA)_ _383 University Street, Level 1 OEO Suite_ _Salt Lake City, UT 84112_ _801-581-8365_ _oeo@utah.edu_ _Online reports may be submitted at_ **oeo.utah.edu** **_For more information:_** **https://www.utah.edu/nondiscrimination/** **_To inquire about this posting, email:_** **employment@utah.edu** **_or call 801-581-2300._** _The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules._ _This position may require the successful completion of a criminal background check and/or drug screen._ _https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South._