AWS Data Center Capacity Delivery (DCCD) is looking for a Systems Administrator to develop and own a Smartsheet-based solution to support the global DCCD organization. Responsibilities include establishing the product roadmap, tool development, and ongoing maintenance. In addition to these responsibilities, this role also has program management duties such as inventing and simplifying processes, managing program communications, onboarding and training users, and establishing training and program related documentation.

This Systems Administrator will need to be detailed, flexible, and take strong ownership of a global user base, including system functionality and process implementation. The successful candidate will be obsessed with internal and external system user groups, responsible for scoping and driving implementation of system functionality to the global team. They will be able to work independently to prioritize, craft, and execute deliverable as well as effectively work with partner teams that impact their primary user group.

This role will sit within Data Center Capacity Delivery; however, they will be part of a larger organization that is diverse, positive, exceptionally talented, driven and responsible for the design, construction and operation of industry leading data center facilities. They will need to excel at managing multiple priorities and learning the pain points of their primary users, being able to execute system implementation effectively across subject matter experts with a broad range of disciplines and/or cultural or regional differences. The ideal candidate operates effectively in an ambiguous environment and drives structure without constraining business objectives. They have a demonstrated track record of managing multiple projects and driving them to completion. Because the person in this role will influence global team members, they will also need to be highly collaborative and able to influence without authority while also being able to work with significant autonomy.

About the team
AWS Infrastructure Services (AIS)
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. 

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. 

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.