Operates the organization's telecommunication system to answer and route incoming calls and to communicate codes, alerts, drills and other announcements. Responsibilities: Receives and relays internal and external calls and provides general information according to protocol.| Maintains desk directories, on-call list, reference guides and other associated reference materials.| Operates beeper and paging system to contact personnel and code team.| Communicates codes, alerts, drills and other announcements according to established policies and protocols, including disaster management plans. 

Education: - High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.- Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Additional Information Organization: Henry Ford Rochester Hospital Department: Telecom Switchboard 001 Shift: Rotating Union Code: Not Applicable