Date Posted:

2025-09-09

Country:

China

Location:

LOC3430: 28th Floor, Pearl River Tower, No.15 Zhujiangxi Road, Guangzhou, Tianhe District, Guangdong, China

您想加入一家真正国际化、以人才为导向、重视安全、合规、质量、创新和员工发展的公司吗？ 奥的斯正在不断发展壮大，我们正在招聘一名服务战略客户经理，该职位的主要目标战略客户的开发与管理，对所负责区域的或所负责客户的跟踪与管理，制定开发计划与销售计划，并确保销售计划的高质量执行，同时还需与客户保持高效的沟通，确保客户满意度。

通常情况下，您需要：

熟悉了解电梯市场发展及战略客户需求动态；
建立和协调客户与通力总部、区域和分公司之间的多层次关系；
对全国战略客户项目启动和相应的行动方案进行宣贯； 
从区域分公司收集全国战略客户信息，并每月进行维护，定期召开项目管理跟踪会议；
分析目前现有战略客户的需求，与区域维保/销售负责人共同制定对应的维保价格策略和维保方案；

按客户需求，不定期地拜访全国/区域战略客户，维护战略合作的持续性，同时开发潜在的战略客户；
支持协助区域分公司制定战略客户开发的专门培训及解决方案；
协助分公司关于战略客户的投诉处理及其他管理事宜；
负责完成KA销售相关关键业务指标（云管家，备件销售等）；
 负责全国连锁客户/高价值项目及全国框架客户的反馈及投诉对接(销售/运营、含停梯、关人及重复故障等)；
 NEB战略客户（包括MP）开发及续约时的保养及配件计价，和涉及维保的支持工作；
区域维保总监安排的区域其他KA管理工作等。

成功的候选人需要具备：

学士及以上学历；
5年及以上战略客户管理工作经验；
英语6级及以上，熟练的英语读写能力；
良好的客户关系管理及处理客户问题的能力等；
善于与客户沟通，可以高效的与其它支持部门合作，解决客户需求或投诉；
在战略客户管理方面具有丰富的经验，可以制定符合不同客户需求的维保方案；

您将获得/职位亮点：
您将与电梯行业市场领导者签订一份长期的劳动合同。
我们将按照当地标准向您提供全面的薪酬和福利 , 另外还包含补充商业保险、年度体检、带薪年假、EAP员工帮助计划、ESP员工奖学金计划等
同时将在技术、流程和软技能方面对你进行强化培训，你可以随时与经验丰富的同事交流。
我们倡导工作和个人生活的平衡。

即刻申请加入，与奥的斯一起 Build What’s Next!.

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. 

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.  

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.  

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.  

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.   

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.  We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.  

Become a part of the Otis team and help us #Buildwhatsnext! 

Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

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