$1,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS

 

Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.   

Reliant has an immediate opening for a Surgical Scheduling Coordinator to join our team. The Surgical Scheduling Coordinator is responsible for the completion of efficient and accurate surgical scheduling for our General Surgery and Urology departments. Regular and reliable attendance is required, and you will be functioning independently while setting priorities according to procedure date and health system requirements.

Schedule: (Full-Time, 38.75 hours) Monday through Friday, between the hours of 8:00 am to 5:00pm (schedule will be determined by practice manager upon hire)

Location: 123 Summer Stret Ste 210 Worcester, MA 01608

 

Primary Responsibilities:

Coordinates all patient appointments at multiple facilities as requiredWorks with supervisors or others to develop enterprise-wide patient scheduling for testing, treatment, Pre-Admission Testing, surgery, physician referrals and teachingSchedules for any additional appointments that may be required due to abnormalities found in the original series of testsPays close attention to detail to ensure all physicians' testing orders are carried outSchedules history and physical appointments for patients, coordinating date of pre-testing appointment with date of surgeryWorks with staff in Pre-Admission Testing to maximize available appointments, accommodating patient requests whenever possibleCoordinates bookings daily with the Operating Room and effectively works with surgery staff and physicians to resolve scheduling discrepanciesContacts all scheduled patients via patient letter or other means, with complete documentation of all appointments, preparatory instructions, and directionsMaintains appointment log as necessaryCoordinates with other physicians' offices and hospital personnel when there is a request for surgical assistance with a case, canceling office hours to perform surgery, special equipment or x-ray films in the operating roomVerifies patient's demographic and insurance informationPre-registers patients obtaining complete financial and demographic information and enter all information into computers in a timely and accurate mannerVerifies all insurance cards, documenting eligibility statusNotify physicians and/or patients whenever an insurance company denies admissionEffectively work with physicians and insurance companies to resolve problems. If patient has FCHP, ensure procedure is scheduled at the appropriate facilityCollaborate with Referral Management when authorization is requiredProvides insurance companies with information and/or reports required to authorize proceduresEnsures second opinion has been obtained when requiredEnsure patients have signed all necessary forms in the required time frameProvides the facility where procedure will take place with prior approval/authorization numbersAdvises physicians of insurance requirements and acts as a liaison between the physician, patient and insurance companyCoordinates and processes all pre-admission activitiesFiles physician orders, consents, histories and physicals appropriately and indicates receipt of sameRetrieves filed patient information and places in patient's chartsEnsure test results and packet information is completeReceives and routes incoming telephone calls. Answers the telephone in a courteous and professional manner, identifying self and department. Routes incoming calls to appropriate employees in a professional manner. Maintains a complete and accurate message log to ensure appropriate routing of messagesComply with health and safety requirements and with regulatory agencies such as DPH, etc.Comply with established departmental policies, procedures, and objectives.Enhance professional growth and development through educational programs, seminars, etc.Attends a variety of meetings, conferences, and seminars as required or directedPerforms other similar and related duties as required or directedRegular, reliable and predictable attendance is requiredFunctions independently and sets priorities according to procedure date and health system requirements

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

High School Diploma/GED (or higher)Intermediate level of proficiency with a variety of software products such as Microsoft Word, Outlook, etc.

Preferred Qualifications:

Previous scheduling experience

Soft Skills:

Excellent organizational, communication and interpersonal skills

 

**PLEASE NOTE** The sign-on bonus is only available to external candidates.  Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus. 

 

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.74 to $31.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable. 

    

 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

    

   

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

   

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

   

   

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