Job Description
Coordinate and schedule retina surgeries across multiple surgical centers. Serve as the primary liaison between patients, surgeons, surgical centers, and insurance providers. Obtain prior authorizations and verify insurance coverage for surgical procedures. Educate patients on surgical procedures, pre-op instructions, and post-op care. Ensure all necessary documentation, labs, and clearances are completed prior to surgery. Maintain accurate and up-to-date surgical logs and patient records in the EMR system. Communicate effectively with clinical and administrative staff to ensure continuity of care. Manage surgical supply needs and coordinate with vendors as necessary.
ResponsibilitiesCoordinate and schedule retina surgeries across multiple surgical centers.Serve as the primary liaison between patients, surgeons, surgical centers, and insurance providers.Obtain prior authorizations and verify insurance coverage for surgical procedures.Educate patients on surgical procedures, pre-op instructions, and post-op care.Ensure all necessary documentation, labs, and clearances are completed prior to surgery.Maintain accurate and up-to-date surgical logs and patient records in the EMR system.Communicate effectively with clinical and administrative staff to ensure continuity of care.Manage surgical supply needs and coordinate with vendors as necessary.Essential SkillsCustomer service skills.Experience in scheduling appointments and patient scheduling.Proficiency in making outbound and inbound calls.Experience working with multiple providers.Excellent organizational skills.Customer service oriented.Additional Skills & QualificationsHigh School Diploma or GED.1+ year of experience, preferably in an ophthalmology or medical office setting.Work Environment
Very busy optometrist offices located in Waterford. The work schedule is Monday through Friday, from 7:45 AM to 4:30 PM.
Pay and BenefitsThe pay range for this position is $20.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Waterford,CT.
Application Deadline
This position is anticipated to close on Aug 1, 2025.
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