Washington, PA, 15301, USA
15 days ago
Surgery Scheduler - UPMC Washington, Orthopaedic Care Office
_**Surgery Scheduler – Orthopedic Office**_ _We’re looking for a detail-oriented and organized Surgery Scheduler to join our orthopedic team. In this key role, you’ll coordinate surgical procedures, communicate with patients and providers, and help ensure a smooth, supportive experience from start to finish._ **Responsibilities:** + Prepare and forward all necessary admission reservations/requisitions, including demographics and insurance information to hospitals. + Coordinate cases and communicates with hospital personnel to obtain approval for hospital admissions. + Discuss and coordinate financial arrangements prior to surgery including the collection of pre-payments. + Ensure that informed consents are signed. + Provide patients with pre and postoperative instruction according to service specific guidelines. + Schedule pre-screening exams, diagnostic testing, post-operative appointments and surgical cases for all patients. + Ensure all billing and insurance information is current and accurate. + Act as liaison between patient and referring physicians. + Obtain pre-certification and/or referral prior to the date of the procedure. + Answer and respond to all incoming telephone inquiries regarding surgery and provides educational material, both verbally and through printed materials. Preferred Qualifications: We are looking for a candidate that has some medical office experience. Schedule: Monday-Friday, 7AM-3:30PM or 7:30AM-4PM. + High school diploma or equivalent required. + Completion of a medical assisting program or 2-4 years experience in a medical field. + Proficiency in medical terminology preferred. + General knowledge of computer software and practice management databases is essential. + Knowledge of the Epic practice management programs preferred. + Strong organization, time management and interpersonal skills. + Tact and diplomacy are necessary in dealing with physicians, patients and their families and other employees. + Ability to deal compassionately and professionally with patients is essential. + Work independently and possess sound decision-making skills. + Knowledge of insurance regulations, specifically Medicare, BC/BS, managed care plans and workers compensation carriers regarding scheduling and approval of surgical procedures. + Ability to prioritize work demands. + Ability to consistently maintain confidentiality with regards to all job assignments and related information. + Access to medications is limited to the distribution of the medication to the nurse. **Licensure, Certifications, and Clearances:** + Act 34 **UPMC is an Equal Opportunity Employer/Disability/Veteran**
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