University of Pittsburgh Physicians is hiring a full-time Surgery Scheduler to support the Division of Pediatric Ophthalmology, Strabismus, and Adult Motility located at 4401 Penn Avenue, Pittsburgh, PA 15224 (Children’s Hospital of Pittsburgh). This role will work Monday through Friday 8am to 4:30pm (1 day work from home)

The Division of Pediatric Ophthalmology, Strabismus, and Adult Motility at UPMC Children’s Hospital of Pittsburgh is comprised of 4 clinic locations and one administrative space, all working as a team to provide the highest level of care to patients and families through clinical expertise, research initiatives, and strong administrative support. 

 This unique role is a great opportunity for individuals seeking clinical experience and exposure prior to medical, nursing, or scientific programs.

Responsibilities:

Work directly with department to troubleshoot procedural and operations issues. Coordinate and monitor patient follow-up through the Refract Tracker and EPIC. Prepare and forward all necessary admission reservations/requisitions, including demographics and insurance information to hospitals. Coordinate cases and communicates with hospital personnel to obtain approval for hospital admissions. Discuss and coordinate financial arrangements prior to surgery including the collection of pre-payments. Ensure that informed consents are signed. Provide patients with pre and postoperative instruction according to service specific guidelines. Coordinate patient education seminars and schedules physicians accordingly. Collect data for research study. Schedule pre-screening exams, diagnostic testing, post-operative appointments and surgical cases for all patients. Ensure all billing and insurance information is current and accurate. Complete special projects as assigned. Act as liaison between patient and referring physicians. Obtain pre-certification and/or referral prior to the date of the procedure. Coordinate and track internal and external marketing efforts. Attend and schedule department meetings. Answer and respond to all incoming telephone inquiries regarding surgery and provides educational material, both verbally and through printed materials.