Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.
Benefits Highlights
Medical: Multiple plan options.Dental: Delta Dental or reimbursement account for flexible coverage.Vision: Affordable plan with national network.Pre-Tax Savings: HSA and FSAs for eligible expenses.Retirement: Competitive retirement package to secure your future.
Responsibilities
• Accurately completes patient registrations in an efficient, professional, and customer-oriented manner
• Records patient demographic information into scheduling system and ensures times, procedures, and surgeons names are complete and accurate
• Gathers and reviews all relevant data, including fee quote sheets and documents, to ensure correct reimbursement is obtained for department’s services
• Coordinates daily OR schedule as directed by service administrator/manager
• Meet with patients to discuss timeline of pre-op/post-op and surgery, what to expect, and how to prepare (e.g. - hold blood thinners, arrange rides, etc)
• Post cases to the OR with all necessary equipment and special instruments/instructions specific to surgeon
• Create prep for case and place orders for all pre-op and post-op appointments
• Quality assurance: check cases, adjust lineups for surgeons OR days (send to OR), check for E-consents and preop surgical orders
• Responds to phone calls from patients, physicians, medical staff and peers and determines the urgency of the situation and then suggests appropriate referrals, based on workflow
• Observes policy & procedures to protect patients’ privacy & rights as a patient in compliance with HIPAA & all relevant laws, regulations, & standards
• Uses good judgment & initiative, communicates effectively, & adapts to variations in workloads, assignments, & inter-personal situations as needed
• Formulates and maintains effective working relationships with peers and management and functions as an effective team member
• Also responsible for projects and assignments as assigned by the Operations Administrator or Manager
This role supports the operational and scheduling needs of the Mohs surgery practice through close coordination with dermatologic surgeons, nursing, dermatopathology, and administrative teams. The position involves detailed planning and tracking of patient-specific materials required for Mohs surgical care to ensure procedural readiness and efficient patient flow.
Responsibilities May Include:
• Coordinating Mohs surgery schedules in collaboration with surgeons, nursing staff, pathology, and administrative teams
• Facilitating patient-specific ordering of outside records, dermatopathology reports, biopsies, and pathology slides
• Tracking records and pathology materials from request through receipt and confirmation of review
• Ensuring required pathology slides have been reviewed and resulted prior to scheduled Mohs surgical procedures
• Communicating proactively with dermatopathology, referring providers, and internal teams regarding missing or delayed materials
• Supporting day-of-surgery workflows by confirming required documentation and pathology information is complete and available
• Maintaining accurate tracking and documentation to support timely care and minimize scheduling disruptions
Qualifications
EDUCATION: Associate degree, bachelor’s degree preferred
EXPERIENCE: (2) years of surgery scheduling experience. Multitasking and great attention to detail are a must in this role.
COMPETENCY: Demonstrates knowledge of surgery scheduling. Demonstrates knowledge of and proficiency in preparation of scheduling of various surgeries
JOB KNOWLEDGE: Detailed knowledge of the subspecialties; ability to function at a skilled level
ADDITIONAL CONSIDERATIONS: Ability to work well with patients, surgeons, and colleagues; pleasant behavior; stands/walks on job
Exemption Status
Nonexempt
Compensation Detail
Compensation range is $21.13 -$29.63 / hour. This vacancy is not eligible for sponsorship, and we will not sponsor or transfer visas for this position.
Benefits Eligible
Yes
Schedule
Full Time
Hours/Pay Period
80
Schedule Details
Monday - Friday, 8am - 5pm. Candidates must live within driving distance of the Rochester, MN Mayo Campus.
Weekend Schedule
N/A
International Assignment
No
Site Description
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.
Equal Opportunity
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law". Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.
Recruiter
Briana Priniski