Job Description Insight Global is looking for an IT technician to provides technical support. Candidate must be available to work some nights and weekends. This person will troubleshoot and resolve hardware, software, and network issues for RFID kits. They will perform user account management (password resets, access permissions, etc.) They will also assist with system upgrades, patches, and routine maintenance. They will be coordinating schedules and will be the single point of contact onsite. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements 2+ years of experience with IT support Understanding of networking Troubleshooting Hardware and Software Issues Customer Service Experience RFID experience Associates or Bachelors Degree