At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. In this role, you will be responsible for **driving operational excellence and improving Service Level Agreements (SLAs) for our global digital solutions by designing and implementing automation tools for monitoring, alerting, and application self-healing** . Our **Application** team manages the full lifecycle of customer physical and digital records, offering predictive insights using cutting-edge technologies like **machine learning** and **cloud services** . **What You’ll Do** In this role, you will: + **Drive Automation and Operational Efficiency:** Conduct deep analysis of solutions and operational procedures to identify and implement **tooling** and **automation** opportunities using scripting languages like **Python** and **Bash** , aiming to boost productivity and efficiency. + **Troubleshoot and Resolve Complex Issues:** Participate in **root cause analysis** , advanced **troubleshooting** , and application monitoring to find permanent or automated solutions, and proactively communicate with engineering and **DevOps** teams to quickly resolve issues. + **Maintain and Enhance Platform Health:** Manage application monitoring notifications, proactively address problems to ensure optimal performance, and assist with escalated customer requests and issues to ensure high customer satisfaction and minimal technical debt. **What You’ll Bring** The ideal candidate will have: + **Three or more** years of experience creating tools for **automation, debugging, and monitoring** for enterprise-level applications. + Strong knowledge of **Linux/Unix** operating systems, basic **Structured Query Language (SQL)** , **Elasticsearch** queries, and experience using **REST Application Programming Interfaces (APIs)** (or **Postman** ). + Proven ability in **full-stack troubleshooting** , a deep understanding of common scripting languages ( **Python** , **Bash** ), and a preference for experience with **Google Cloud Platform** or other cloud platforms. + **Bachelor’s Degree in Engineering** or a **Master of Computer Applications (MCA)** degree, or equivalent experience. **What We Offer** + Competitive compensation and benefits aligned with the experience. + Full time remote set up + Comprehensive health, wellness, and retirement plans. + Opportunities for continuous learning and professional growth. **Call to Action** If you are a self-driven **Application** **Engineer** passionate about automation and delivering world-class operational excellence in a cloud environment, **apply to join our team today** ! Category: Information Technology Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here. Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together. If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity. Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE **Requisition:** J0084416