We are looking for a dedicated and technically skilled Customer Services Agent to support our Pastel Payroll customers. In this role, you will be the first line of expertise—helping customers define the context of their issues, analyze root causes, and recommend solutions that resolve queries efficiently while minimizing disruption to their live processing environments.
Beyond direct customer support, you will also act as a trusted advisor to our partners, alliances, and internal teams by providing specialist solutions to a wide range of technical product challenges.

Location - 3 days per week out of our Johannesburg office.