Position Summary

As the SOQ Korea Team Lead, you will lead the Quality function for the Korea Pfizer Country Office (PCO), ensuring full compliance with global and local regulations, including GMP, GDP, and Pfizer’s quality standards. You will provide both strategic direction and hands-on oversight of quality operations—covering product testing, release, distribution, and vendor management. You will be the main Quality contact for the Korea PCO and Above Market organisation.

Success in this role relies on strong cross-functional collaboration with Regulatory Sciences, Global Supply Chain (GSC), Medical, Commercial, External Supply Operations Quality, and Pfizer Global Supply (PGS) sites. You will drive quality excellence, ensure compliance, and champion continuous improvement.

Key Responsibilities

Quality Leadership & Compliance

Act as a primary liaison with the local health authorities on quality related matters inspections and product quality issues.Ensure compliance with GMP, GDP, and all applicable regulatory requirements.Lead the implementation and continuous improvement of the Quality Management System (QMS) in alignment with global standards.Oversee the release of imported products into the market, ensuring timely resolution of any issues encountered locally.Manage quality oversight of third-party logistics and Contract laboratories.Oversee local supply chain quality including , labelling, packaging and distribution.Drive the development and execution of quality systems that enhance compliance, mitigate risk, and elevate performance.Oversee the execution of quality projects, ensuring alignment with global objectives and optimal use of resources.

Performance Monitoring & Risk Management

Monitor and analyse Quality KPIs to identify trends, escalate issues, and drive corrective actions.Lead audit and inspection readiness activities, including preparation and coordination of Product Quality and Good Distribution Practice (GDP) inspections at PCOs.

Initiative & Project Leadership

Lead and drive regional/ global quality initiatives and strategic projects that align with global objectives and local market needs.Champion innovation and continuous improvement by identifying opportunities, mobilising resources, and delivering measurable outcomes.

Cross-Functional Collaboration

Partner with GSC, Regulatory Sciences, and other key functions to ensure uninterrupted product supply and regulatory alignment.Act as a quality advocate in cross-functional forums, ensuring quality considerations are embedded in decision-making.

Capability Building & Team Development

Lead, coach, and develop a high-performing SOQ team across the region.Ensure all personnel are trained and compliant with relevant quality procedures and regulatory expectations.Foster a culture of accountability, continuous learning, and operational excellence.

Governance & Reporting

Review and approve critical quality documents including SOPs, deviations, change controls, and product quality reviews.Deliver clear, data-driven quality reports to senior leadership and global quality stakeholders.

Qualifications

Bachelor’s or master’s degree in pharmacy, or a related field.Proven ability to influence and collaborate across functionsStrong command of GMP, GDP, QMS, and regulatory frameworks.Ability to manage complexity, prioritize effectively and work cross functionally.Experience engaging with local health authorities and managing regulatory inspections.Fluent in English and Korean (both written and verbal).Ability to collaborate across cultures and effectively in a matrix organisationSkilled in technical writing, reporting, and quality documentation  
Work Location Assignment: Hybrid

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

Quality Assurance and Control