By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice (https://jobs.takeda.com/privacynotice) and Terms of Use (https://www.takeda.com/terms-and-conditions/) . I further attest that all information I submit in my employment application is true to the best of my knowledge. **Job Description** **ROLE OBJECTIVE** This role will be responsible for managing SAP operations related to warehousing and distribution including Customer Service. The person will be responsible for end-to-end order management in SAP shall be working closely with the Supply Chain Operations and cross functional teams in India and shall be supporting all the business units. **ACCOUNTABILITIES** + Responsible for completing the Order to delivery cycle for each order + Material Management & order processing through SAP Module (Inventory GRN / stock Transfer/ order punching / order processing / invoice generation / Stock reconciliation / Purchase Order Creation etc. + Reviewing Customer Order, pricing, dates, expiry etc. as per company SOP and PO terms and conditions to ensure order entry and processing in SAP is as per customer requirement + Coordination with Commercial and Finance team for customer code creation / price setups / order release etc. for completing order processing and execution cycle. + Coordination with 3PL for order processing / pick pack and final dispatch till delivery of a particular order. + Responsible for reconciliation (interface monitoring) between SAP and 3PL ERP on daily basis to ensure parity in inventory and order execution in both the systems + Responsible for reviewing Open orders & stock in hand (Orderbook) + Ensuring the revenue Recognition as per the Standard Norms and Targets. + Responsible for managing queries from sales team with respect to order status. + Responsible for managing trackers like Daily order status update, pending orders with reasons + Managing all the queries from Sales teams/ Customer / Institutes / government departments for product guidance, product availability, Pricing & company profile. documents like Test reports, shipping details, any other document etc. + Responsible for MIS reports generation from SAP SD module on fort-nightly basis. This includes Monthly OTIF/ OLFR reports, Weekly order Delivery Schedule. **Critical Skills and Competencies** + Good knowledge of SAP including packages relating to supply chain mgmt. + Good Communication skills + Understanding of Interface Management between 2 software ( SAP with CFA 3PL software) + Able to recognize the importance of meeting business needs, quality and customer service + Effective written and oral communication skills are required to facilitate information flow across internal / external supply chain partners and senior leadership. + Focuses on the few priorities that matter most and delivers superior results + Strong project management skills to support driving cross group initiatives + Business partnership support & decision making + Mental agility, Curiosity, Business acumen & Analytic mindset **Locations** Mumbai, India **Worker Type** Employee **Worker Sub-Type** Regular **Time Type** Full time