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Job Description

ROLE OBJECTIVE

This role will be responsible for managing SAP operations related to warehousing and distribution including Customer Service. The person will be responsible for end-to-end order management in SAP shall be working closely with the Supply Chain Operations and cross functional teams in India and shall be supporting all the business units.

ACCOUNTABILITIES

Responsible for completing the Order to delivery cycle for each orderMaterial Management & order processing through SAP Module (Inventory GRN / stock Transfer/ order punching / order processing / invoice generation / Stock reconciliation / Purchase Order Creation etc.Reviewing Customer Order, pricing, dates, expiry etc. as per company SOP and PO terms and conditions to ensure order entry and processing in SAP is as per customer requirementCoordination with Commercial and Finance team for customer code creation / price setups / order release etc. for completing order processing and execution cycle.Coordination with 3PL for order processing / pick pack and final dispatch till delivery of a particular order.Responsible for reconciliation (interface monitoring) between SAP and 3PL ERP on daily basis to ensure parity in inventory and order execution in both the systemsResponsible for reviewing Open orders & stock in hand (Orderbook)Ensuring the revenue Recognition as per the Standard Norms and Targets.Responsible for managing queries from sales team with respect to order status.Responsible for managing trackers like Daily order status update, pending orders with reasonsManaging all the queries from Sales teams/ Customer / Institutes / government departments for product guidance, product availability, Pricing & company profile. documents like Test reports, shipping details, any other document etc.Responsible for MIS reports generation from SAP SD module on fort-nightly basis. This includes Monthly OTIF/ OLFR reports, Weekly order Delivery Schedule.

Critical Skills and Competencies

Good knowledge of SAP including packages relating to supply chain mgmt.Good Communication skillsUnderstanding of Interface Management between 2 software ( SAP with CFA 3PL software)Able to recognize the importance of meeting business needs, quality and customer serviceEffective written and oral communication skills are required to facilitate information flow across internal / external supply chain partners and senior leadership.Focuses on the few priorities that matter most and delivers superior resultsStrong project management skills to support driving cross group initiativesBusiness partnership support & decision makingMental agility, Curiosity, Business acumen & Analytic mindset

LocationsMumbai, India

Worker TypeEmployee

Worker Sub-TypeRegular

Time TypeFull time