Supply Chain Proximity Specialist

Your Manager: Operations & Corporate Proximity Lead

Team: Global Tech

Location: Chiswick. We operate a hybrid working approach, which allows you to manage your time between home and office.

Be part of something big

We are Pernod Ricard, a leading company in the global wines and spirits industry with over 19,000 employees globally. We own 16 of the world’s top 100 Spirits Brands and hold one of the most prestigious and comprehensive brand portfolios in the industry with 240 premium brands available in over 160 countries, including: Absolut vodka, Ballantine’s, Chivas Regal, Royal Salute, and The Glenlivet Scotch whiskies, Jameson Irish whiskey, Martell cognac, Havana Club rum, Beefeater, Malfy and Monkey 47 gins, Malibu liqueur, Mumm and Perrier-Jouët champagnes as well Jacob’s Creek, Brancott Estate and Campo Viejo wines.

Here in the UK

In the UK, Pernod Ricard is made up of 4 businesses:

Pernod Ricard UK, which markets, sells and distributes our products in the UKChivas Brothers, the largest brand company in the Group, responsible for the production and management of our award-winning Scotch whisky portfolioPernod Ricard Global Travel Retail, the global and EMEA home of the group’s duty free, air travel and cruises business.The Absolut Group, the brand owner of our global white spirits portfolio, whose Gin brand unit and Business Acceleration team sit in London.

We are an organisation of 2,000 employees in the UK, headquartered in London, in a brand-new office designed with sustainability, ‘conviviality’ and collaboration in mind. We also have offices in Scotland and various distilleries and production sites across the UK from Plymouth to London to Speyside.

Your new team

Our global Tech team operates in an agile manner within a dynamic product organization. Immerse yourself in a collaborative environment where innovation thrives, and your contributions will play a direct role in shaping the path of our cutting-edge products. As a key player in our agile setup, you'll have the opportunity to enhance efficiency, foster creativity, and play a pivotal role in our product development process. Become part of a team that embraces adaptability and values continuous improvement, ensuring we stay at the forefront of global technology advancements.

Your unique contribution

The Operations Proximity Specialist will ensure demand, testing, change, adoption and ultimately value creation of the Operations Product portfolio, covering Manufacturing & Production and Supply Chain:

Manufacturing & Production: R&D, PLM, manufacturing operations, manufacturing optimization, quality management and Labs, S&R, viticulture and winemaking

Supply chain: planning, logistics and warehouse management, direct and indirect procurement, and customer service for BtoB

They will also support the local and legacy applications until their migration to the target Product landscape. They will report to the Domain Proximity Lead to share value and adoption metrics – and collaborate with other domains Proximity Specialists to ensure consistency.

Participate in the end-to-end management of demands in their functional area coming from the business and Tech, support the consolidation, assessment and prioritization of demands with the relevant stakeholders.

Capturing affiliates needs and specificities on a specific product domain: Conduct interviews and surveys with affiliates to understand their requirements within my specific product domain and arbitrate/challenge their claims and analyze affiliate data and feedback so tailored solutions that address their specific needs and align with the product's offerings can be considered by Product teamsIncident Management: Act as the liaison between the Business and the incident support team within the ME, provide functional skills to qualify incidents and orient them to the right capability teams Performing roll-out and change management actions for global products of their domain scope: Gather insights and user feedback to enhance product functionality and user experience, prepare relevant change plan & activities and perform local change impact assessment and change activities to ease local adoption of global products, support test activities with end users and perform defined required roll-out activitiesValue Realization : Collect & consolidate relevant metrics/insights to report on value delivered from Products at affiliate level

Who you’ll be working with

Internally, you’ll work with Domain Key Users across all affiliates in the ME (contribute to animation of key users' community for the domain, share the latest products updates and documentation), Product Owners

Externally, your contacts will be Vendors supporting Legacy Applications, manage and evaluate vendors in order to ensure continuous improvement.

Your blend of talent

This position could be right for you if you:

Have good knowledge in the product domain scope, with a deep understanding of challenges in the product domain for their geographical scopeAre a mastery of adoption and change management methods & tools

Are a mastery of testing and deployment methods & tools

Have understanding of agile principles & associated ways of working

Have collaboration & team spirit

Our mix of benefits

For your health, we offer private medical insurance, critical illness cover and an optional healthcare cash plan and dental insurance.

Our lifestyle benefits options include 28 days’ annual holiday, your employee pension, share incentive plan, family care, season ticket loans, free mortgage advice, payroll giving and more!

You can access lots of gifts & discounts, including an allowance each year to spend on our brands in our staff shop and employee discounts from a range of high street retailers.

We have regular events in our very own office bar, employee-run networks, a culture of flexibility and trust and a variety of tools and resources to help you focus on your wellbeing and mental fitness.

Conviviality: the Pernod Ricard Way

We have our own way of doing things. We call it conviviality! It’s our way of being, and something unique you feel and experience when working for Pernod Ricard.

We’re committed to conviviality, and with this, you’ll be Proud to Belong to our Pernod Ricard family. You’ll be Empowered to Perform, supported to succeed, and acknowledged for the value you bring.

We combine all this with our Commitment to Care: we are unlocking the magic of human connection to transform our industry and make a positive impact on the world though our strong focus on sustainability and responsibility.

We’re committed to diversity and inclusion

People are at the heart of everything we do at Pernod Ricard and are the foundation of our collective spirit as ‘Créateurs de Convivialité’.

We promote diversity and inclusion throughout our business and supply chain. In our teams, we proactively foster a diverse work force and an inclusive culture – an environment where we can truly be ourselves. 

We will assess your application for this role based on your skills, experiences and achievements, not your gender, age, ethnic or educational background or any other such factors. Please feel free to leave these off your CV and application form if you so wish.

Similarly, if you would like to discuss opportunities for flexible working or require accommodations or support to complete our application process, please let us know.

Responsible drinking

As ‘Créateurs de convivialité’, we want to turn social interactions into genuine and friendly experiences of sharing and wellbeing.

In our culture, we want to create diverse teams in which our differences contribute to our success. Therefore, all are welcome at Pernod Ricard, regardless of your religious beliefs or personal choices on the consumption of alcohol.

In our business, we work together with industry members, civil society, governments, local authorities and UN bodies to promote responsible drinking. 

Job Posting End Date:

2025-09-26

Target Hire Date:

2025-10-09

Target End Date: