Description Do you pioneer? Do you enjoy breaking down and solving complex problems for the benefit of a quickly expanding customer base, focusing first on our customer and working backwards? Do you want to take on the challenge of planning and optimizing a fulfillment network serving millions of shipments across Australia? Would you like to be a part of high-energy team obsessed with solving challenging problems? If so, AU Supply Chain looks forward to hearing from you! In this role, you will closely partner with Operations, Stores and partner teams across ROW and SCOT. You will own metrics to ensure that we provide a high level execution to supply chain plans. You will also be responsible for executing new initiatives that drive overall improvements in inbound flow while cost and speed. Key job responsibilities In terms of Amazon Program Manager Role Guideline, the incumbent should display the following for this role: 1. Manage complex initiatives, deliver key solutions, significant improvements, new mechanisms, or deprecating processes that are no longer needed. These efforts require work with multiple teams in and/or across organizations. 2. Understanding the interdependencies of the business problems you help solve (e.g., aligned workflows, customer requirements, process limitations, legal or compliance requirements, program support, etc.) and influence team priorities through data-driven contributions. 3. Communicates ideas effectively, verbally and in writing, to a wide range of audiences including Senior Managers and Directors. Partner successfully with customers, stakeholders, and engineering teams. 4. Proactively identify risks and bring them to the attention of team and stakeholders with plans for mitigation before they become roadblocks 5. Judiciously add, refine, and remove procedures. Increase the productivity and effectiveness of the teams by applying project management best practices Basic Qualifications - 3+ years of program or project management experience - 3+ years of working cross functionally with tech and non-tech teams experience - 3+ years of defining and implementing process improvement initiatives using data and metrics experience - Bachelor's degree - Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.) - Experience defining program requirements and using data and metrics to determine improvements Preferred Qualifications - Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization - Experience building processes, project management, and schedules Acknowledgement of country: In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today. IDE statement: Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.