Supply Chain Program Director IHS Middle East
Medtronic
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
**A Day in the Life**
Integrated Health Solutions (IHS) team members are seasoned professionals with deep expertise across the healthcare value chain and a strong record of delivering measurable, sustainable transformation. IHS partners with hospital management teams, government ministries, regulators, and payers to design and execute complex supply chain and operational change programs, implement innovative growth strategies, and optimize end-to-end performance across healthcare systems.
**About the Role:**
**Supply Chain Program Director IHS Middle East** is a senior professional responsible for shaping, developing, leading, delivering, and owning the outcomes of large-scale supply chain transformation programs for external clients. The role places a strong emphasis on demonstrated development and delivery of complex supply chain projects, measurable performance improvement, and realization of financial and operational benefits.
The primary external client is the Saudi Ministry of Health. The Program Director will provide strategic direction and hands-on leadership across multi-year engagements for this important Medtronic IHS client. This includes designing and executing supply chain transformation initiatives across regulators, healthcare providers, medical device manufacturers, pharmaceutical companies, and logistics partners.
The role requires deep expertise in supply chain digitization, supply chain innovation, analytics-driven planning, and execution excellence, combined with the ability to work credibly with senior stakeholders and translate strategy into tangible implementation plans with quantified results.
The role reports to the IHS Senior Director Operations IHS EMEA & EA WE and works closely with IHS Consulting, IHS Supply Chain Operations, IHS PMO, and IHS Service Delivery teams.
**Responsibilities include the following and other duties may be assigned:**
Supply Chain Strategic Planning & Execution
+ Develop and execute supply chain strategies aligned to client objectives, with a clear link between strategy, execution roadmap, and quantified benefits.
+ Lead initiatives across procurement transformation, demand and supply planning, inventory and stock optimization, network design, and supplier performance management.
Supply Chain Digitization and Innovation
+ Define and drive supply chain digitization initiatives, including ERP, planning systems, inventory optimization tools, analytics platforms, and performance dashboards.
+ Translate business requirements into digital and data-enabled solutions in collaboration with IT, vendors, and implementation partners.
+ Promote adoption of digital tools and new innovative ways of working, ensuring solutions are embedded into day-to-day operations.
Analytics, Planning & Execution Excellence
+ Apply advanced analytical techniques to demand planning, inventory optimization, capacity planning, and performance management.
+ Use data to diagnose root causes, model scenarios, support decision-making, and track benefits realization.
+ Establish clear execution discipline, performance tracking, and corrective-action mechanisms.
Supply Chain Program Delivery & Results
+ Lead end-to-end delivery of complex supply chain transformation programs, from diagnostic and design through implementation and benefits realization.
+ Demonstrate accountability for measurable outcomes, including cost reduction, service-level improvement, inventory optimization, working capital impact, and risk reduction.
+ Structure, manage, and drive multi-workstream programs with clear milestones, dependencies, and governance.
Stakeholder Leadership & Team Oversight
+ Act as a trusted advisor to senior client stakeholders, including regulators and executive leadership teams.
+ Act as a trusted senior leader within the IHS organization and be able to present and escalate in an appropriate way to Medtronic IHS Senior Leadership team.
+ Lead, mentor and develop IHS team members assigned to programs, ensuring high-quality, insight-driven deliverables.
+ Review, challenge, and refine analyses and recommendations to ensure practical, implementable outcomes.
Performance Management & Governance
+ Define and monitor KPIs across supply chain performance, digital adoption, and program delivery.
+ Work closely with the IHS PMO to ensure robust governance, reporting, and risk management.
+ Prepare and present clear, executive-level progress and outcome reports.
Business Development Support
+ Support IHS business development efforts by contributing to proposals, shaping solution approaches, and leveraging delivery experience to support growth in the region.
**Required knowledge and experience:**
+ 10+ years of experience in supply chain roles spanning consulting and/or operational leadership, preferably within healthcare or regulated environments in the Middle East region.
+ Proven track record of developing and delivering large-scale supply chain transformation programs, with clear evidence of results achieved.
+ Strong consulting background (Big 4 or leading boutique) combined with hands-on execution experience.
+ Deep expertise in supply chain planning, procurement, logistics, inventory management, and performance management.
+ Demonstrated experience leading supply chain digitization initiatives, including planning systems, analytics, and data-driven decision support.
+ Strong understanding of how digital tools enable execution discipline and performance improvement.
+ Be fully up to date on supply chain innovations available in the market place
+ Advanced analytical skills with the ability to structure complex problems, interpret data, and translate insights into action.
+ Strong program and project management capabilities, with experience driving execution across multiple stakeholders.
+ Results-oriented mindset with a focus on delivery, accountability, and benefits realization.
+ Excellent executive-level communication and presentation skills.
+ Ability to influence senior stakeholders and lead cross-functional teams without direct authority.
+ Strong academic background: MBA or Master’s degree in Operations, Supply Chain, Engineering, or a related discipline from a Tier-1 institution preferred.
+ Hybrid role with extensive travel to client sites in Saudi Arabia and across the Middle East (approximately 50-75%).
+ Fluency in English (written and spoken) is essential, and Arabic is preferred
**Physical Job Requirements**
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
**Benefits & Compensation**
**Medtronic offers a competitive Salary and flexible Benefits Package**
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).
This position is eligible for an annual long-term incentive plan.
**About Medtronic**
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here (http://www.medtronic.com)
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
**We change lives** . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That’s who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.
**We build extraordinary solutions as one team** . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.
**This life-changing career is yours to engineer** . By bringing your ambitious ideas, unique perspective and contributions, you will…
+ **Build** a better future, amplifying your impact on the causes that matter to you and the world
+ **Grow** a career reflective of your passion and abilities
+ **Connect** to a dynamic and inclusive culture that welcomes the challenge of life-long learning
These commitments set our team apart from the rest:
**Experiences that put people first** . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.
**Life-transforming technologies** . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.
**Better outcomes for our world** . Here, it’s about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.
**Insight-driven care** . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.
This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here (https://www.e-verify.gov/employees) .
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