Aim higher in your career by becoming a Representative at Citi’s Supply Chain Operations Customer Service Team in Budapest. Here, your career will be about progress. The Supply Chain Operations (SCO) supports a crucial part of the end-to-end supplier lifecycle process, from supplier risk assessment, through payment. The SCO’s purpose is to ensure we manage our supply chain in an efficient and standardized manner through all stages of the supplier lifecycle, leveraging Citi’s scale to optimize the supply chain while ensuring rigorous controls. **Responsibilities:** + Troubleshoot Invoice, Employee Expense problems and maintain statistics on volume variation by product for an operational unit. + Support handling customer queries and complaints in level 1 and 2 escalation levels and during exceptional cases or post mortem activities. + Make evaluative judgments based on analysis of factual information. + Resolve issues by identifying and selecting solutions by applying acquired technical experience guided by precedents. + Communicate with diverse audiences through the exchange of information in a concise and logical manner. + Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. **Ideal background:** + Fluent written and spoken English + Intermediate command of MS Suite + Proactivity + Bachelors degree + Communication skills - able to use various communication channels, shape their message in understandable and appropriate manner + Work coordination, prioritization, time management We are a development-focused organization. The above qualifications and skills are considered as primary assets for the position – but we do not pursue perfectionism: we look for capable colleagues and help them grow to excellence in their fields and positions. **Benefits:** + Competitive compensation package with a wide range of benefits: + Cafeteria Program + Home Office Allowance - for colleagues working in hybrid and remote work models + Paid Parental Leave Program - maternity leave and paternity leave + Private Medical Care Program and onsite medical rooms at our offices + Pension Plan Contribution to voluntary pension fund + Group Life Insurance + Employee Assistance Program + Access to a wide variety of learning and development programs, online course libraires and upskilling platforms, such as Udemy and Degreed + Flexible work arrangements to support colleagues’ in managing work - life balance + Continuous career progression opportunities across geographies and business lines + Inclusive and friendly corporate culture + Socially active employee communities with diverse networking opportunities **Apply to join the world’s most global bank and discover the true extent of your capabilities!** ------------------------------------------------------ **Job Family Group:** Operations - Services ------------------------------------------------------ **Job Family:** Accounting Operations ------------------------------------------------------ **Time Type:** Full time ------------------------------------------------------ **Most Relevant Skills** Please see the requirements listed above. ------------------------------------------------------ **Other Relevant Skills** For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ _Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._ _If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)_ _._ _View Citi’s_ _EEO Policy Statement (https://www.citigroup.com/global/eeo-aa-policy)_ _and the_ _Know Your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf)_ _poster._ Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.