Supply Chain Manager III: Labor Planning, WWRR Labor Planning
Amazon.com
The Supply Chain Manager for Labor Planning is a senior individual contributor responsible for designing and delivering end-to-end labor planning solutions across sites and the broader network. This role operates at the intersection of tactical execution and long-term strategic planning, requiring the ability to function independently, navigate ambiguity, and drive decisions that affect multi-site operations and organizational outcomes.
In this role, the manager owns both weekly operational labor planning cycles and longer-horizon analyses that integrate forecasting, transportation, capacity, and finance workstreams. The SCM is expected to set goals, harmonize cross-functional perspectives, and develop scalable, automated solutions that improve labor planning accuracy and cost efficiency across the network.
Key job responsibilities
Weekly Responsibilities:
Conduct weekly labor planning for sites and network
Develop hiring plans and variable labor plans
Perform labor planning bridging
Generate weekly reporting on site execution, execution to plan, and labor plan accuracy performance
Bridge network performance to leadership
Own input assumptions for supply chain management
Own short-term capacity management
Collaborate with Finance on operational plan management/audit and attribution of performance variances
Delineate responsibilities with Operations and Finance teams
Strategic & Long-Term Responsibilities:
Collaborate with Demand Planning, Forecasting, and Transportation teams on load-balancing and deviation in arrivals
Determine cost of inaccurate labor plans
Optimize labor planning according to costs
Invest in and produce products that automate labor planning
Integrate long-term labor planning with capacity planning team
Develop peak, prime week, and sales labor plans
Mentor and develop junior team members
A day in the life
Update weekly labor planning models with latest forecasts, run optimization scenarios, and perform variance bridging
Compile weekly reporting on execution performance, rate metrics, and cost impact of planning inaccuracies
Lead network labor plan review with senior leadership, presenting hiring strategies and facilitating trade-off discussions
Collaborate with Forecasting on volume changes and Transportation on inbound deviations affecting labor timing
Reconcile assumptions with Finance to attribute performance variances and support OP management
Progress strategic projects, including peak season labor planning
Respond to ad hoc escalations on staffing shortages or urgent scenario analysis requests
In this role, the manager owns both weekly operational labor planning cycles and longer-horizon analyses that integrate forecasting, transportation, capacity, and finance workstreams. The SCM is expected to set goals, harmonize cross-functional perspectives, and develop scalable, automated solutions that improve labor planning accuracy and cost efficiency across the network.
Key job responsibilities
Weekly Responsibilities:
Conduct weekly labor planning for sites and network
Develop hiring plans and variable labor plans
Perform labor planning bridging
Generate weekly reporting on site execution, execution to plan, and labor plan accuracy performance
Bridge network performance to leadership
Own input assumptions for supply chain management
Own short-term capacity management
Collaborate with Finance on operational plan management/audit and attribution of performance variances
Delineate responsibilities with Operations and Finance teams
Strategic & Long-Term Responsibilities:
Collaborate with Demand Planning, Forecasting, and Transportation teams on load-balancing and deviation in arrivals
Determine cost of inaccurate labor plans
Optimize labor planning according to costs
Invest in and produce products that automate labor planning
Integrate long-term labor planning with capacity planning team
Develop peak, prime week, and sales labor plans
Mentor and develop junior team members
A day in the life
Update weekly labor planning models with latest forecasts, run optimization scenarios, and perform variance bridging
Compile weekly reporting on execution performance, rate metrics, and cost impact of planning inaccuracies
Lead network labor plan review with senior leadership, presenting hiring strategies and facilitating trade-off discussions
Collaborate with Forecasting on volume changes and Transportation on inbound deviations affecting labor timing
Reconcile assumptions with Finance to attribute performance variances and support OP management
Progress strategic projects, including peak season labor planning
Respond to ad hoc escalations on staffing shortages or urgent scenario analysis requests
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