At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
A Day in the Life[TEMPORARY JOB] The Supplier Quality Engineer 2 will draft, negotiate and process Quality Agreements with Suppliers. Hybrid position, majority of the time working from home, occasionally attending office.[CRITICAL REQUIRIMENTS]
• Fluent in English written and spoken (supports USA Customer from Costa Rica).
• High level of knowledge about FDA Title 21 CFR Part 820 and ISO13485:2016
• Requires University Bachelor's degree (engineering or equivalent).
• 2 years of relevant experience or master's degree with 0 years of experience.
• Works independently with general supervision.
Key Competencies for Success
Exceptional Customer Service
• Demonstrates outstanding communication skills, with the ability to clearly articulate complex technical and regulatory requirements both verbally and in writing.
• Practices active listening to fully understand the needs and concerns of suppliers and stakeholders.
• Adapts messaging to effectively engage diverse audiences, including internal teams, suppliers, and executive leadership.
Collaboration & Teamwork
• Partners closely with cross-functional teams, including Legal, Regulatory, and Supply Chain, to drive results.
• Fosters a culture of knowledge sharing and continuous learning.
• Leverages negotiation skills to achieve mutually beneficial outcomes while upholding the company’s best interests.
• Navigates objections with diplomacy and builds strong, trust-based relationships with suppliers.
Attention to Detail
• Meticulously reviews agreements to ensure comprehensive coverage of all requirements.
• Identifies and addresses inconsistencies, errors, or omissions in documentation.
Time Management & Organization
• Excels at prioritizing tasks and managing multiple deadlines in a fast-paced environment.
• Maintains oversight of numerous agreements and follow-up actions.
Problem-Solving & Critical Thinking
• Proactively addresses and resolves issues arising during drafting or negotiation processes.
• Carefully assesses the risks and benefits of proposed changes to ensure optimal outcomes.
Adaptability
• Responds effectively to evolving requirements, shifting priorities, and stakeholder feedback.
• Embraces new negotiation strategies and document formats to drive continuous improvement.
Conflict Resolution
• Manages disagreements constructively, facilitating compromise while maintaining a collaborative atmosphere.
• Resolves conflicts efficiently without escalation.
TECHNICAL SPECIALIST CAREER STREAM: An individual contributor with responsibility in our technical functions to advance existing technology or introduce new technology and therapies. Formulates, delivers and/or manages projects assigned and works with other stakeholders to achieve desired results. May act as a mentor to colleagues or may direct the work of other lower level professionals. The majority of time is spent delivering R&D, systems or initiatives related to new technologies or therapies – from design to implementation - while adhering to policies, using specialized knowledge and skills.
DIFFERENTIATING FACTORS
Autonomy: Established and productive individual contributor. Works independently with general supervision on larger, moderately complex projects / assignments.
Organizational Impact: Sets objectives for own job area to meet the objectives of projects and assignments. Contributes to the completion of project milestones. May have some involvement in cross functional assignments.
Innovation and Complexity: Problems and issues faced are general, and may require understanding of broader set of issues or other job areas but typically are not complex. Makes adjustments or recommends enhancements in systems and processes to solve problems or improve effectiveness of job area.
Communication and Influence: Communicates primarily and frequently with internal contacts. External interactions are less complex or problem solving in nature. Contacts others to share information, status, needs and issues in order to inform, gain input, and support decision-making.
Leadership and Talent Management: May provide guidance and assistance to entry level professionals and / or employee in Support Career Stream.
Required Knowledge and Experience: Requires a Baccalaureate degree and minimum of 2 years of relevant experience OR Master's degree with a minimum of 0 years relevant experience.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here