Summary The incumbent supervises the Medical Technician section in Pathology & Laboratory Medicine Service (P&LMS) at Mann-Grandstaff VA Medical Center in Spokane, Washington.The incumbent supervises the Medical Technician section in Pathology & Laboratory Medicine Service (P&LMS) at Mann-Grandstaff VA Medical Center in Spokane, Washington. Responsibilities Duties include but are not limited to: Interacts with patients, visitors, staff, students and volunteers in a courteous and professional manner. Responds positively in a timely manner to customer requests for service or information. Provides education to patients for the proper collection techniques of urine, stool or other fluid collections. Processes STAT and routine samples in a timely manner according to protocol Records and maintains checklists, maintenance, and temperature logs. Maintain adequate stock level of phlebotomy supplies in the blood collection area. Adheres to all universal precautions, infection control and safety regulations associated with collection and processing of blood and body fluids. Performs blood collection using a variety of phlebotomy techniques including vacutainer systems, syringe, and butterfly apparatus. Identifies inpatients and outpatients using proper forms of identification, verbally and electronically. Monitors the patient condition before, during and after the blood collection. Reports changes in physical or mental status. Administers initial intervention in the event of an emergency. Provides education to patients for the proper collection techniques of urine, stool or other fluid collections. Performs computerized order retrieval of test orders and accessions patient samples. Operates equipment Maintains equipment Demonstrates knowledge of principles, techniques, and practices of phlebotomy, hemostasis, and requirement of blood collection for the various tests performed in the laboratory. Troubleshoot problems with incorrect identifications, missing samples and missing orders. Collects and processes samples in a manner that preserves the integrity of the specimens. Develops polices and procedures for Specimen Procurement and Processing. Responsible for professional and administrative management to identify employees' continuing education and training needs by communicating training opportunities with subordinates Appropriately identifies and addresses specific concerns related to performance-related deficiencies. Work Schedule: Monday - Friday 7:00am - 3:30pm Telework: Not Authorized Virtual: This is not a virtual position. Position Description/PD#: Supervisory Medical Technician/PD705620 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) 5 CFR 330.502 - General restriction on movement after competitive appointment applies. As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications To qualify for this position, applicants must meet all requirements within 30 days of the closing date of this announcement, 10/16/2025. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements within 30 days of the closing date of this announcement. For a GS-07 position you must have served 52 weeks at the GS-06. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Individual Occupational Requirement (IOR): An IOR is a basic requirement that must be met to qualify for the 0645 occupational series. To qualify for this occupational series, applicants MUST have Specialized Experience: Technical medical laboratory support work such as performing laboratory tests and examinations (chemical, microbiologic, hematologic and blood banking) and preparing reports of findings or technical support work in a closely related field, e.g., biological laboratory technician work, that required application of the methods and techniques for the position to be filled. ***In addition to the Individual Occupational Requirements applicants must also meet the Special Experience of the position to be filled. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-06 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Skilled in administrative duties; including but not limited to, scheduling, leading a team, maintaining inventory, and ensuring the section work-flow; Understands quality control, specimen testing requirements and interpreting test results for specified laboratory tests. Knowledge and skills in regulations (including, but not limited to CAP, TJC, etc.) that govern the performance of medical technician, specimen processing and general Laboratory procedures. Familiarity with hospital procedures to interact successfully with clinical staff and patients. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have one full year of graduate education directly related to the work of the position. You will be rated on the following Competencies for this position: Computer Skills Customer Service (Clerical/Technical) Leadership Patient Care Quality Assurance Specimen Collection Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. ENGLISH LANGUAGE PROFICIENCY: In accordance with 38 U.S.C. 7402(d), no person shall serve in direct patient care positions unless they are proficient in basic written and spoken English. Physical Requirements: The work requires regular physical exertion, such as prolonged standing, bending at the waist, walking and sitting at the computer terminal, and lifting light to moderately heavy load may exceed 25 pounds. Frequent trips to various locations in the laboratory and Medical Center are required to conduct Laboratory business. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.