A Restaurant Supervisor is responsible for assisting management in the direction and administration of a restaurant in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

 

A Restaurant Supervisor will be responsible for assisting management in the direction and administration of a restaurant in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standards:

Supervise, support, schedule, assign daily work, inform and train team members in all restaurant activities and operationsMonitor, observe and assist in evaluating team member performanceSupport and assist team members in handling guest inquiries and requests and in resolving guest complaintsResponsible for providing continuous follow-up to ensure high standards of service are consistently met. This includes actively overseeing table service for both hotel guests and external customers, ensuring that service is professional, attentive, and aligned with established quality standards.Ensure compliance with health, safety, sanitation and alcohol awareness standardsManage and monitor product quality and service and satisfaction trends, evaluate and address issues and make improvements accordinglyAssist in monitoring inventory and inventory controlWhat are we looking for?

A Restaurant Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

\nFood and Beverage experience \nAble to meet financial targets \nAbility to comply with all Food and Beverage brand standards \nAbility to work under pressure \nExcellent grooming standards \nWillingness to develop team members and self \nFlexibility to respond to a range of different work situations \n\n

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

\nPassion for delivering exceptional levels of guest service

What will it be like to work for Hilton?

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Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

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