**Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!** **Job Title:** Supervisor-Patient Financial Services **Cost Center:** 101651100 Financial Counseling **Scheduled Weekly Hours:** 40 **Employee Type:** Regular **Work Shift:** 8-hour day shifts, variable days (United States of America) **Job Description:** **JOB SUMMARY** The Supervisor – Patient Financial Services (PFS) leverages skills, knowledge and experience to support department leadership with day-to-day management of the assigned area of responsibility within Patient Financial Services. This individual is accountable to deliver team performance goals and maintain quality standards. The Supervisor - PFS utilizes good judgment to troubleshoot, assess and escalate situations when warranted. This individual works to build constructive relationships, and to improve department processes and outcomes in a way that increases both operational efficiencies and patient satisfaction in alignment with Marshfield Clinic Health System’s strategic objectives **JOB QUALIFICATIONS** **EDUCATION** _For positions requiring education beyond a high school diploma or equivalent, educational qualifications must be from an institution whose accreditation is recognized by the Council for Higher Education and Accreditation._ **Minimum Required:** None **Preferred/Optional:** Associate degree or a minimum of 60 post-secondary credits in a business, management, healthcare administration or related field **EXPERIENCE** **Minimum Required:** One year experience in business, healthcare administration or related area, to include a leadership role that demonstrated personal leadership effectiveness and team‐building strategies. **Preferred/Optional:** Two years management experience in revenue cycle functions for a large integrated (hospital/physician) health system. **CERTIFICATIONS/LICENSES** _The following licensure(s), certification(s), registration(s), etc., are required for this position. Licenses with restrictions are subject to review to determine if restrictions are substantially related to the position._ **Minimum Required:** None **Preferred/Optional:** None **Marshfield Clinic Health System is committed to enriching the lives of others through accessible, affordable and compassionate healthcare. Successful applicants will listen, serve and put the needs of patients and customers first.** **Exclusion From Federal Programs: Employee may not at any time have been or be excluded from participation in any federally funded program, including Medicare and Medicaid. This is a condition of employment. Employee must immediately notify his/her manager or the Health System’s Compliance Officer if he/she is threatened with exclusion or becomes excluded from any federally funded program** **.** **Marshfield Clinic Health System is an Equal** **Opportunity/Affirmative** **Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.**