Job Summary and Responsibilities

As our Patient Access Supervisor, you will lead the daily operations of the Registration department, actively monitoring, coordinating, and evaluating all staff activities to guarantee the best and quickest service for our patients.

Daily, you will provide clear direction and coordinate efforts for prior authorization and scheduling processes for both staff and patients. You will be responsible for the daily administration of tasks, delivering exceptional customer service, and achieving high patient satisfaction.

Success in this role requires a dedication to operational excellence, fostering a patient-centric environment, and ensuring efficient, high-quality patient access services.

Responsible for supervising, guiding and motivating the registration department.Uses reports and dashboards to monitor daily productivity of the department and individuals.Monitors the accuracy of data entry by registration staff.Responsible for continuing staff education and training.Prepares monthly work schedule to ensure adequate staffing in all areas.Responsible for covering any open shifts in the event no one is available.
Job Requirements

Required

High School Graduate and Minimum 2 years experience working in a hospital patient registration department, physician office setting, healthcare insurance company, or revenue-cycle related role in a healthcare setting, upon hire orHigh School GED, upon hireAmerican Heart Association Basic Life Support - CPR, upon hire

Preferred

Bachelors Other and Supervisory experience, upon hireWhere You'll Work

Hello humankindness

At Dignity Health’s Arizona General Hospital, we deliver humankindness through a wide range of health, social and support services in the heart of Phoenix, Arizona. As part of our team, you will provide clinical expertise, support, and oversight that helps ensure our patients receive exceptional care. Also, you will have the opportunity to champion the change by joining in our mission of healing through humankindness.

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Total Rewards

Depending on the position offered, CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings, as may be amended from time to time. For more information, please visit our Total Rewards

Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.