Since 1887, Crouse Health has been a leading healthcare provider located in Central New York. We’ve combined a family-friendly culture with a passion to provide the best care, which creates an environment where both patients and team members feel valued. Crouse’s Patient Access team is hiring a Full Time Patient Access Supervisor. Pay Range: $68,000.00 - $81,084.00 / annual Schedule: Monday-Friday, 8:00am-4:30pm Patient Access Supervisor Position Responsibilities: + Attends and actively participates in hospital or medical performance improvement councils and committees as requested. + Proactively communicates with staff and keeps them informed on a regular basis or as needed; updates staff regarding policy changes in specialized areas. + Develops and utilizes department policy statements, scope of service, quality indicators and updates; revises as necessary. + Performs staff management functions related to employee selection, on-boarding/orientation, coaching/development, staffing, work assignments, performance management and goal alignment as guided by hospital policy and procedures and collective bargaining unit agreement (when applicable). + Participates, collaborates and actively engages in meetings to achieve goals and mutually beneficial outcomes. + Conducts regular staff meetings to disseminate hospital and/or department/division information and allows for discussion of staff concerns needing clarification or resolution. + Proactively monitors daily patient registration processes and procedures to maintain the highest level of efficiency and accuracy and to facilitate proper payment to the hospital for provided services. + Effectively monitors payer denials and minimizes impact by working collaboratively with Patient Financial Services. + Assists department leadership by collecting and preparing data for the department CQI program in a timely and organized fashion. + Assumes other duties as assigned by department leadership. Patient Access Supervisor Position Requirements: + Associate's degree with a minimum of 2 years healthcare admitting, billing, business office, or other equivalent related experience or High School Diploma with 4 years of healthcare admitting, billing, business office, or other equivalent related experience. + An additional 1-2 years of successful leadership experience and 2-5 years of progressive experience in the admissions/pre-registration areas of a hospital is strongly preferred. + Strong computer skills and knowledge including Word, Excel, Windows, PowerPoint and Access + Familiarity with medical terminology. Benefits Overview + Medical, Dental, Vision, FSA, and 401K. + Company paid life insurance. + Tuition Assistance and Workforce Development Opportunities. + Crouse Health Employee Assistance Program. + Employee discounts on any Inpatient or Outpatient service, hospital cafeteria and pharmacy, and certain retailers. + YMCA Subsidy program.