Imagine how your ideas and expertise can change a patient’s life. Our Quality teams help shape the development of groundbreaking technologies to ensure each stage of our innovation process is held to the highest standards of integrity and safety. You’ll bring your passion for problem solving and partner with various teams to influence decision-making for a product’s entire lifecycle. Your work will involve you optimizing product development to impact patients around the world with pioneering technology.

How you’ll make an impact:

Supervise employees and quality activities pertaining to the production of products and/or manufacturing processes in ‐ and with quality/technical knowledge of 2 or more production areas, depending on the complexity of the areas, in addition to conducting performance reviews, including resolving performance issues

Develop and maintain sampling methods and procedures for inspections, testing and evaluation. It supports Quality Operations to guarantee that the products and processes comply with the relevant requirements of the Quality Management System

Support activities related to the evaluation of product risks for non‐compliant distributed products.

Ensure that manufacturing processes are compliant with the quality systems requirements and apply engineering tools to ensure process are adequately controlled and collaborates with other departments in the resolution of issues and improvement activities.

Develop and support ongoing improvement activities to improve Quality Systems, using a variety of Quality and Continuous Process Improvement tools, including but not limited to Six Sigma, SPC, Kaizen Lean methods, DOE, etc.

Partner with engineering on investigations and/or corrective actions, perform non‐conformance investigations for review with engineering, assures documentation content is valid, may participate in improvement projects

Oversee the scheduling of work orders and team performance metrics

Ensure appropriate staffing for all positions

Other incidental duties

What you’ll need (Required):

Bachelor's Degree in Industrial Engineering or related field.

2 years of previous related experience in personnel supervisory with full responsibility for all personnel and handling all aspects of employee relations, depth technical knowledge and experience in assigned work area, and substantial experience in related manufacturing, quality and/or product development engineering.

Advanced English level.

Work shift:

Availability to work from Monday to Friday from 2.30 p.m. to 10.30 p.m.

Availability to work in La Lima, Cartago

What else we look for (preferred):

Knowledge in quality systems related to CAPAs (corrective and preventive action) and NCRs (non-conformance report).

Experience working in a medical device industry

Proven expertise in Microsoft Office Suite with working knowledge of Enterprise Resource Planning (ERP) system, preferably JDE / MES

Excellent communication and interpersonal relationship skills; possessing strong collaboration skills in partnering with cross functional stakeholders in order to achieve objectives

Full understanding of quality procedures

Ability to supervise/lead employees in a manufacturing environment with limited supervision

Solid problem‐solving, organizational, analytical and critical thinking skills

Ability to work and excel within a fast paced, dynamic, and constantly changing work environment

Ability to lead teams, provide coaching and feedback, including responsibility for all employee actions including hire/fire authority and partnering with HR on all aspects of employee relations

Knowledge of Lean Manufacturing concepts and Six Sigma

Participate on cross‐functional teams Engineering, management, Regulatory, Manufacturing, HR, Planning for the development of cohesive production operations

May represent the organization to outside contacts, e.g., vendors, suppliers, contractors, staffing agencies