Accountabilities:

Manages the day-to-day operations of the Risk GPA Data Science team, work with peers/co-supervisors in both Iloilo and Manila, and BU Stakeholders.

Actively drive improvements that increase productivity and staff effectiveness.

Leads continuous learning initiatives for the team.

Assists in the review, preparation and delivery of periodic operational reports and metrics.

Advises on hiring, training and development, allocation and performance assessment of personnel within area of responsibility.

Review, develop and implement process improvements, departmental goals and objectives.

Consistently leads change initiatives and holds self- accountable for execution, outcomes, and results of the change.

Directly coordinates operational and training needs to the management and business unit when necessary.

Manages customer relationships expectations both internal and external.

Influences others to appreciate and practice company values as well as to behave in an ethical manner by modelling the way.

Qualifications:

Bachelor's Degree holder

Must be willing to work night shifts

Data Analytics/Science background required

1-3 years experience leading a team or a project (preferably a data analytics team/project)

Proven experience using Python

Proven experience using BI tools (Power BI, Tableau, Qlik Sense, or similar)

Strong organizational skills with the ability to manage multiple priorities within tight deadlines to accomplish

Strong attention to detail with ability to identify missing information, errors, trends, and areas of concern with quote routines and product components

Ability to multi-task in a fast-paced, deadline driven environment and flexibility to adapt to changes in client and management direction

Thorough understanding of complex system support environment

Effectively apply analytical and problem-solving skills to accurately diagnose code/program/system problem causes and generate potential solutions

Ability to recognize and escalate problems and act accordingly to seek assistance, to ensure work and learning objectives are achieved within established standards.

Ability to communicate clearly and effectively, listen actively and comprehend, possess technical writing skills, follow directions and process accurately, have strong analytical and problem-solving skills.

Ability to develop and maintain positive relationships with stakeholders

Ability to work collaboratively within and across teams

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