Monday - Friday, 8am - 5pm

About the Role

As Supervisor, E-Fulfillment, you will support retail operations by managing the day-to-day execution of merchandise processing through the Fulfillment Network. 

What You’ll Do

Manage the workflow of several departments in conjunction with individual department supervisors

Develop and maintain accuracy standards to ensure unit inventory integrity

Align with business partners to resolve issues and ensure efficient service

Ensure dynamic staffing to meet company goals

Effectively manage staff to meet productivity and cost goals

Evaluate and track level of service and accuracy standards

Leads direct reports to achieve unit goals by Kohl's policies and practices

Increase associate engagement by developing and communicating a clear vision

Maintain open communication, set clear objectives and remove barriers

Develop an effective staff through coaching and performance feedback

Must Haves

Strong people management skills with the ability to coach, motivate, and hold teams accountable

Demonstrated leadership capabilities, including leading by example and supporting team development

Ability to effectively manage performance, expectations, and day-to-day priorities

Ability to analyze data, identify trends, and drive operational improvements

High attention to detail with a strong focus on accuracy, controls, and compliance

Effective communication skills, both written and verbal

Ability to work cross-functionally and build productive working relationships

Comfortable operating in a fast-paced, high-volume environment

Nice to Haves

Experience at Kohl’s and/or in retail, eCommerce, or omnichannel operations

Familiarity with inventory systems, reporting tools, or operational dashboards

Experience supporting multiple locations or teams

Experience Requirements

No specific years of experience required

Direct experience includes hands-on responsibility for inventory accuracy, controls, reconciliation, or operational execution

Relatable experience may include roles in operations, retail leadership, logistics, or analytical positions where accountability, performance management, and operational metrics were key responsibilities

Schedule Requirements

Ability to work a flexible schedule based on business needs, including early mornings, evenings, weekends, and peak periods as required

Willingness to adjust schedule to support operational priorities, inventory events, or issue resolution