Job Description

The Credit Supervisor will be accountable for supervision of the credit team and overseeing the daily operation of the credit department.  Responsibilities include, but are not limited to: hiring, training, mentoring, and scheduling the credit team; reviewing credit applications and making credit decisions in keeping with established credit policy; maintaining all Wynn Standards; and ensuring excellent guest and team member experience. This position will be accountable for the daily operation, guest satisfaction, and employee satisfaction related to Casino Credit. 

Job Responsibility:

Implements short-and long-term departmental goals, objectives, policies, and operating procedures; and provide input on their effectiveness.Held accountable for departmental performance, and the accuracy, confidentiality, and thoroughness of departmental policies and procedures; records and reports.Oversees the performance of team members under his/her area of responsibility.Monitors all activities of the department to ensure that all applicable internal policies, federal and state laws, rules, regulations and controls property wide are enforced.Ensures department delivers and maintains a maximum level of property-wide service and satisfaction.Keeps informed of all new developments within the department and makes recommendations designed to maximize department and company success.Effectively supervise internal and external guest relations, some of which will require levels of patience, tact and diplomacy. Responsible for addressing guest and team member issues as appropriate.Handle multiple priorities simultaneously and meets deadlines, often in stressful and high-pressure situations.Must have the ability to promote positive, fair, and ethical relations with all team member.Supervise all internal business activities in the casino credit team.Ensures that the Casino Credit Department operates within the guidelines established by the Nevada Gaming Commission and other state and federal regulations as well as Internal Controls concerning credit issuance.Processes any paperwork, able to enter computer data, and transactions accurately.Secures and documents all recordable transactions made with company assets.Authorizes casino credit in accordance with guidelines and policies.Assists with daily credit processes.Verifies credit applications to ensure accuracy.Verifies that all applicable internal policies, federal and state laws, rules, regulations and property-wide controls are enforced within the department.Stores all credit documents and information electronically, according to standards.Works with safety as a priority, and follows department and company safety standards.Maintains relevant knowledge of industry through continuing education and training.Performs any other job-related duties as assigned.

Qualifications21 years of age or above.Must be able to obtain a Nevada Gaming Card and maintain any licensing or active work cards required, at present or in the future, for this position at all times.High School Diploma or above in a related field or equivalent experience required.Minimum 3 years of Casino and/or Banking experience, 1 year in a leadership role required.Requires strong computer skills and proficiency in Microsoft Office and capable to learn new internal and web-based computer systems as needed.Must possess outstanding organizational, interpersonal, and administrative skills, as well as excellent attention to detail.Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents.  Ability to respond to common inquiries from other employees or guests. Fluency in English.  Ability to write detailed instructions and correspondence.  Ability to effectively present information in one-on-one and group situations. Second language a plus.Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to decipher various reports and create and maintain reports upon request.Due to the unpredictable nature of the hospitality/entertainment industry, Team Members must be able to work varying-schedules to reflect the business needs of the property.Ability to handle sensitive and confidential financial information.  Reliable, consistent, and punctual attendance is required.

Additional Information

Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.