The opportunity

Delaware North Sportservice is searching for a seasonal Restaurant Supervisor to join our team at American Family Field in Milwaukee, Wisconsin. Ensuring the highest levels of service to our guests is our greatest priority. If you can lead hourly staff in the daily performance of their duties and effectively prioritize multiple tasks, you will score a winning career with this team! Apply today to join our team.

Pay $16.00 - $20.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

Weekly payEmployee assistance program Training and development opportunitiesEmployee discountsFlexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

What will you do?Ensure compliance with all departmental and organizational policies and procedures.Maintain a safe and clean environment for guests and associates.Assist managers in training and development of the team and conducting associate-counseling sessions including verbal and written corrective action reports.Assist managers in the management of staffing levels in accordance with established budgetary goals and business volume.Inspect by walking through your assigned area to monitor staff and to monitor guest needs.Lead hourly staff in the daily performance of their duties.Ensure venue is adequately stocked with all product and supplies needed for service.Collaborate with manager concerning operational deficiencies and areas in need of attention.Greet guests positively, treating each person as an individual and in a professional manner.Prioritize and handle multiple tasks simultaneously.Complete other duties as assigned.

More about youOne year related experience required.Superior organization and guest service abilities required.Basic math skills including addition, subtraction, multiplication, division, fractions and percentages.Basic computer skills including word-processing, spreadsheets, and e-mail required.Demonstrate skill in dealing with guest complaints, using active listening skills to defuse difficult and sometimes emotionally charged situations to maintain the guest’s goodwillHigh school diploma or GED preferred.Must be at least 18 years old.

Physical requirementsAbility to lift or carry 50 pounds.Ability to stand or walk 100% of the time.                        Possible exposure to secondhand smoke.Possible exposure to high volume of noise.

Shift details

Days
Evenings
Holidays
Weekends

Who we are

Delaware North operates concessions and premium dining services at the 41,900-seat American Family Field, home of the Milwaukee Brewers since 1970. We manage concession outlets, suites, all-inclusive areas and clubs at the stadium. We also operate J. Leinenkugel's Barrel Yard Brewery, Bar, and Restaurant. The culinary team partners with many local vendors to infuse Milwaukee staples into the food and beverage offerings.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can\u2019t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you\u2019re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we\u2019re invested in helping you achieve your career goals.

Together, we\u2019re shaping the future of hospitality \u2014 come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.