Start here at Hartford HealthCare and be part of something betterEvery day more than Hartford HealthCare colleagues come to work with one thing in common Pride in what we do We invite you to become part of Connecticutrsquos most comprehensive healthcare networkThe Hartford HealthCare Access Center is the central access point for scheduling which will provide timely accurate friendly and clinically appropriate access to Medical Group and other ambulatory servicesAt Hartford HealthCare we offerSupportive environment to promote professional and interpersonal development and growthTuition Reimbursement up to after six months of employment and up to tuition discounts with partnering institutions for colleagueANDdependentsMedical dental and vision coverage optionsGenerous PTO to promote worklife balanceEmployee assistance and wellness programs including astrong focus on promoting mental healthDiscounts on services products and optional coverages ndash movie tickets pet insurance travel and moreJOB SUMMARYWorking within the Hartford HealthCare Medical Group team and across the broader Hartford Healthcare organization this individual will collaborate cross functionally with the broader Access Workgroup teams as well as groups and stakeholders from specialty practices across the organization The Access Center Supervisor will oversee the management development operations patient satisfaction and continuous improvement of direct Access Center RepresentativesStart here at Hartford HealthCare and be part of something betterEvery day more than Hartford HealthCare colleagues come to work with one thing in common Pride in what we do We invite you to become part of Connecticutrsquos most comprehensive healthcare networkThe Hartford HealthCare Access Center is the central access point for scheduling which will provide timely accurate friendly and clinically appropriate access to Medical Group and other ambulatory servicesAt Hartford HealthCare we offerSupportive environment to promote professional and interpersonal development and growthTuition Reimbursement up to after six months of employment and up to tuition discounts with partnering institutions for colleagueANDdependentsMedical dental and vision coverage optionsGenerous PTO to promote worklife balanceEmployee assistance and wellness programs including astrong focus on promoting mental healthDiscounts on services products and optional coverages ndash movie tickets pet insurance travel and moreJOB SUMMARYWorking within the Hartford HealthCare Medical Group team and across the broader Hartford Healthcare organization this individual will collaborate cross functionally with the broader Access Workgroup teams as well as groups and stakeholders from specialty practices across the organization The Access Center Supervisor will oversee the management development operations patient satisfaction and continuous improvement of direct Access Center RepresentativesMinimum RequirementsEducationAssociates degree in business administration or related field of study or years customer servicecontact center supervisory experienceExperienceMinimum years of supervisory experience in the contact center industry back office operations andor a combination of bothStrong communication skills and experience in leading role required We take great care of careers With locations around the state Hartford HealthCare offers exciting opportunities for career development and growth Here you are part of an organization on the cutting edge ndash helping to bring new technologies breakthrough treatments and community education to countless men women and children We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure worklife balance Every moment matters And this is your momentMinimum RequirementsEducationAssociates degree in business administration or related field of study or years customer servicecontact center supervisory experienceExperienceMinimum years of supervisory experience in the contact center industry back office operations andor a combination of bothStrong communication skills and experience in leading role required We take great care of careers With locations around the state Hartford HealthCare offers exciting opportunities for career development and growth Here you are part of an organization on the cutting edge ndash helping to bring new technologies breakthrough treatments and community education to countless men women and children We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure worklife balance Every moment matters And this is your moment