**Location:** Toledo Hospital **Department:** Phlebotomy **Weekly Hours:** 40 **Status:** Full time **Shift:** Nights (United States of America) **Job Summary:** As the Phlebotomy Supervisor, you will coordinate laboratory services with the manager and director. You will plan, organize, and set priorities for daily operations to meet objective for acute care or outreach phlebotomy services. **ACCOUNTABILITIES** *All duties listed below are essential unless noted otherwise* 1. Oversees and directs daily workflow for all acute care or outreach phlebotomy activities. Establishes goals and performance standards, conducts performance evaluations. Maintains positive performance communications. Reports problems relating to staffing, morale, and work methods and makes recommendations. 2. Identifies section budget needs and participates in annual budget preparation. Manages section annual budget. Ensures adequate quantities of supplies. Evaluates and provides input on new/updated equipment and supplies. 3. Develops and encourages staff development through identification of educational needs. Coordinates orientation and training for new associates. Promotes staff development by evaluating and reviewing applications for career ladder advancements. 4. Directs and coordinates the quality assurance program in section or specialty area. Monitors QA. Identifies limiting factors to improve workflow. Ensures the area has well-defined quality control procedures and is accountable for data. 5. Establishes procedures, evaluates, and resolves issues related to collecting and processing biological specimens for analysis. 6. Resolves inquiries and concerns; acts as a resource and fosters effective communication between the laboratory and the health care team. Establishes, interprets, and monitors compliance with policy and procedure. 7. Maintains professional growth and development through seminars, workshops, and conferences. Functions as a role model through precepting and acting as a resource person. 8. Establish guidelines for new ProMedica Laboratory accounts through the implementation of protocols and procedures. 9. Coordinates all aspects of phlebotomy outreach customer service, supply distribution to offices, patient service centers, and courier support. 10. Maintains compliance with all regulatory and safety standards of accrediting agencies. 11. Performs other duties as directed. The above list of accountabilities is intended to describe the general nature and level of work performed by the positions; it should not be considered exhaustive. **REQUIRED QUALIFICATIONS** + Associates degree or formal clinical laboratory/phlebotomy training + Must be able to differentiate colors + Minimum of 3 years laboratory experience + Certified PBT **PREFERRED QUALIFICATIONS** + Bachelor’s degree in management, chemical, physical, biological, or clinical laboratoryscience + Previous supervisory experience + American Society of Clinical Pathologists (ASCP) or equivalent preferred **ProMedica** is a mission-driven, not-for-profit health care organization headquartered in Toledo, Ohio. It serves communities across nine states and provides a range of services, including acute and ambulatory care, a dental plan, and academic business lines. ProMedica owns and operates 10 hospitals and has an affiliated interest in one additional hospital. The organization employs over 1,300 health care providers through ProMedica Physicians and has more than 2,300 physicians and advanced practice providers with privileges. Committed to its mission of improving health and well-being, ProMedica has received national recognition for its clinical excellence and its initiatives to address social determinants of health. For more information about ProMedica, please visit promedica.org/aboutus (https://www.promedica.org/Pages/about-us/default.aspx) . **Benefits:** We provide flexible benefits that include compensation and programs to help you take care of your family, your finances and your personal well-being. It’s what makes us one of the best places to work, and helps our employees live and work to their fullest potential. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact **employment@promedica.org** Equal Opportunity Employer/Drug-Free Workplace