JOB SUMMARY:

Supervises staff in Patient Financial Services overseeing daily team operations to ensure timely billing and collections on accounts receivables using the Epic Resolute Hospital Billing system and SSI clearinghouse. Monitors staff productivity for quantity and quality, ensuring appropriate actions and documentation are completed. Performs training for staff. Administers progressive disciplinary action, as needed, for performance and policy infractions. Monitors work processes and identifies/implements process improvement opportunities. Ensures all billing and collection activities are compliant with federal, state, and industry standards and regulations.

MINIMUM QUALIFICATIONS:

Bachelor's Degree

2 years of experience

In lieu of Bachelor's: 5 years of experience in a lead/supervisory role OR 7+ years of progressive experience in patient financial services for a large hospital or health system

PREFERRED QUALIFICATIONS:

5 years of experience

CHFP (Certified Healthcare Financial Professional)

CPAM (Certified Patient Account Manager)

CPAT (Certified Patient Account Tech)

The current salary range for this position is $34.14 to $46.94

Rady Children’s Hospital is committed to compensation that is externally competitive and internally equitable. We demonstrate this commitment by conducting regular market reviews to remain competitive with organizations of similar size in the nonprofit, healthcare sector. The range listed above does not represent the full salary range for the position but is the expected hiring range for qualified candidates. Compensation decisions consider a variety of factors including experience, education, licensure, unique skillsets, organizational need, and internal equity. This posting will remain open from the “date posted” until the hiring manager has determined there is a sufficient applicant pool or until the position is filled.