JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Role Overview

As a Lease Administration Manager, you will be responsible for managing team(s) providing a full scope of Lease Administration services for client(s).

Key Responsibilities

Serve as an Executive Relationship manager and point of client escalations

Communicate with JLL Executive Leadership on important issues and on-going performance

Assume responsibility for client satisfaction regarding lease administration analysts' performance

Oversee performance, career development and deliverables through the supervision of multiple team members

Ensure timeliness and accuracy of client reporting

Ensure account teams comply with internal controls and compliance steps, with immediate remediation of errors and implementation of performance plans as necessary

Document and share best practices while participating in efforts to document and strengthen internal controls and improve data quality

Participate in client presentations

Support, provide exposure to, and lead other special projects as assigned by manager

Qualifications

Bachelor's degree with at least 10 years of work experience in Lease Administration, advanced knowledge of Real Estate Accounting practices or Property Management (minimum 5 years in Lease Administration or closely related field)

5 years previous experience in a supervisory role, operating at a strategic level with both internal and external teams

Strong financial/analytical skills

Strong leadership skills

Ability to spot issues proactively and initiate solutions

Technical Skills

Dynamic and technologically savvy with ability to utilize software to support planning solutions

Advanced skills in Microsoft Excel to analyze large data sets

Proficiency in Microsoft Office suite (Word, Excel & Outlook)

Ability to consolidate data and master company-specific account and database programs

Keen ability to interpret complex commercial lease language

Detail-oriented with ability to process work quickly and accurately under pressure or time-sensitive deadlines

Adaptable to changing priorities

Superior attention to detail and organizational skills

Personal Attributes

Strong, proactive and effective written and verbal communication skills

Ability to work independently and multi-task under pressure

Excellent time management to meet deadlines

Agile and able to reorganize daily tasks based on team needs

Strong interpersonal skills with ability to interact with executive level clients and colleagues

Ability to build successful, long-term business relationships

Resilient and open to change

Passionate about driving personal, team and company growth

Values diversity, collaboration and professionalism

Behavioral Competencies

Inspire: Demonstrate empathy and foster inclusion

Win Together: Think enterprise-wide, build trust, combine local expertise with global outlook

Simplify: Reduce complexity, prioritize effectively, communicate clearly

Be Intentional: Deliver on commitments, empower others, make data-driven decisions

Be Future Ready: Embrace continuous learning, think boldly, balance short-term results with long-term value

Estimated total compensation for this position:

83,000.00 – 100,000.00 USD per year

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .

Location:

Remote –Charlotte, NC

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary 

Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.