Work Schedule

Environmental Conditions

Job Description

At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on – now and in the future.

At Thermo Fisher Scientific Inc., we offer an encouraging environment where your ambition and proven expertise in IT will thrive. As an IT Supervisor, you will hold a significant position in the team, leading initiatives that are vital to our success. Your work will help drive innovation and ensure detailed execution of our technological operations. This is an outstanding opportunity to be part of a company that is not just competing but leading in the industry!

A day in the Life:

The team ensures the continued operation of desktop and laptop equipment and associated peripherals for both local staff within the Midwest region of the United States. You will lead the Teams in Middleton, Wisconsin and Madison, Wisconsin sites.

Education requirements:

Bachelor's degree in Information Technology, Computer Science, or a related field.

In some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role.

Experience requirements:

Minimum of 6 years of experience supporting IT Services infrastructure within a large environment is preferred.

Minimum of 1-3 years of direct management experience, including guiding team members in their daily tasks, addressing customer concerns, conducting annual reviews, and supporting career growth.

ITIL certification is preferred, but not required.

Proven experience in both hands-on and supervisory roles is required.

Solid understanding of client/server networks, protocols, common Internet services, Active Directory, and their integration to provide services is required.

Experience leading projects and delegating daily work tasks is required.

Proficiency in deploying, supporting, troubleshooting, and teaching techniques for hardware issues, including workstations, phones, mobile devices, printers, and multifunction devices.

Knowledge, Skills, Abilities:

Demonstrable experience handling and leading IT teams.

Excellent problem-solving skills and the ability to fix complex issues.

Strong communication skills, both written and verbal, especially when talking with non-technical clients.

Ability to work in a fast-paced environment and handle exciting demands.

Excellent customer service focus and ability to build strong working

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

Apply today! http://jobs.thermofisher.com

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Accessibility/Disability Access

Job Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at 1-855-471-2255*. Please include your contact information and specific details about your required accommodation to support you during the job application process.

*This telephone line is reserved solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes, such as not being able to get into the career website, following up on an application, or other non-disability related technical issues will not receive a response.