This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Do you thrive in leading teams to exceed goals while ensuring customers receive seamless service? Spectrum Community Solutions is seeking a Sales Supervisor to coach and guide inbound sales agents, driving outstanding results across our residential services. Your leadership will help shape exceptional customer experiences and propel Spectrum’s growth.

How You’ll Make an Impact    

Lead and motivate inbound sales agents to surpass sales targets Provide ongoing coaching and feedback to foster agent development Oversee daily team operations, maintaining high performance standards Monitor calls and performance metrics to ensure quality customer service Implement new sales strategies to maximize sales opportunities Manage recruiting, hiring, goal-setting and performance reviews Build relationships with other departments for business alignment 

Working Conditions    

Office environment with moderate noise levels Variable work hours based on business needs

What You’ll Bring to Spectrum    

Required Qualifications    

Education   

High School diploma or equivalent 

Experience    

2-3+ years inside sales experience 1-2+ years supervisory experience, preferably in inside sales or call centers  

Skills    

Ability to read, write, speak and understand English Supervise, motivate and optimize sales teams Recruit and develop sales professionals Strong customer relations and communication abilities Knowledge of Spectrum products and services 

Preferred Qualifications 

Education 

2+ years post high school education 

Experience 

Supervisory experience in inside sales or call centers 

Skills 

Act with honesty and integrity Communicate effectively verbally and in writing Organize, prioritize and manage multiple projects Work independently and with others to resolve issues Adapt quickly to changing business needs Proficient with computers and billing systems Listen and address customer needs Reliable, patient and consistent attendance 
CAM415 2026-73625 2026

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
FCC Unit: 13530 Business Unit: Community Solutions Zip Code: 27409

Who You Are Matters Here

We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.