Brooklyn, OH, 44144, USA
16 hours ago
Summer 2026 Next Generation Enterprise Transformation Internship - Cleveland
**Location:** 4910 Tiedeman Road - Brooklyn, Ohio 44144 **Program Duration: MAY 27, 2026 – AUGUST 7, 2026** **What does our Internship Program offer?** Key’s Enterprise Internship is a 10.5-week program that provides meaningful work that matters, offers feedback and coaching, and creates engaging events and conversations that will spark excitement and interest in bringing one’s full-time career to Key. Interns are involved in a host of line of business specific projects that directly impact and benefit Key’s business and strategic pillars. The program includes networking with Key teammates across all levels of the organization, a series of Learning Labs where internal and external speakers provide insight on Key’s competitive landscape, financial wellness, and professional development best practices, and an assigned mentor who shares knowledge, experience, and advice. **Next Generation Enterprise Transformation** Our team’s mission in supporting the enterprise is to continue to broaden our value and impact in simplifying complex business processes and expanding a continuous improvement culture and our agile operating model across Key. We continue to do this by being a trusted partner in reimagining, modernizing, and transforming KeyBank by leading, and executing large cross-enterprise optimization efforts aligned with Key’s strategic priorities, along with consulting, training, and mentoring on proven continuous improvement tools and techniques. These tools and techniques are designed to focus on our customers’ experiences, considering the entire value stream, managing with facts and data, enhancing our strengths, eliminating waste throughout our processes and technologies, and enabling continuous process improvement by standardizing processes and sustaining improvements to our people, process and technologies by enhancing visual management and continuously seeking perfection in how we deliver for our internal and external customers. **About the Next Generation Enterprise Transformation Internship Program** This developmental program focuses on the professional growth of process engineering methodologies and tools that enable effective process analysis, the implementation of sustained improvements, and measuring the overall effectiveness of future state process designs. It provides the opportunity to participate in strategically focused end-to-end business process improvement initiatives to help internal partners deliver significant cost savings, revenue growth, risk reduction, and/or optimized internal/external client experiences. Interns will work under the direction of Next Gen Enterprise Transformation Process Engineers to assist in scoping and defining opportunities that exist within our processes, along with enhancing strengths as they partner in identifying creative solutions across Key. In addition, they will have the ability to shadow and participate in our continuous improvement cultural transformations that involve training, mentorship, and thought leadership provided by our Process Engineers, in collaboration with our internal partners to broaden a continuous improvement culture across Key. Additionally, Interns will provide data analysis support to Process Engineers, Leadership, and initiative teams for these aforementioned strategic priorities. Upon successful completion of the program interns are eligible to be offered a full-time rotational analyst program position or an opportunity within the Next Generation Enterprise Transformation team as positions are made available. **Job Responsibilities** + Drive a focused improvement effort that will be scoped to be accomplished during your program with support of your teammates and leadership + Support transformation efforts across the organization to improve processes, automate, and develop and standardize KPIs and dashboards to drive transparency in quality and productivity + Continually learn new tools, processes, and approaches to further the capabilities within the team to improve existing processes + Support teammates, and internal partners in driving a culture of client centric process excellence and sharing best practices across Key + Demonstrate the ability to anticipate client needs; ability to identify & solve simple to moderately complex problems utilizing learned continuous improvement, and conflict management skills + Document our efforts’ stories including analysis and impact to our internal and external customers + Demonstrate effective change management skills, and be a change agent + Leverage analytical skills while demonstrating the ability to work with business units to develop customer centric data/measurement systems that support their strategies **Qualifications** + Must have completed at least two years toward a four-year, undergraduate degree program with coursework in Business Analytics, Engineering, Computer Science, Operational Excellence, or related field with an anticipated graduation in or before May of 2027 + Outstanding academic achievement (minimum undergraduate 3.0 GPA) + Demonstrated leadership and teamwork from past work experience and/or extracurricular activities + Bring solid analytical, problem solving, communication and presentation skills + Proficiency in Excel and PowerPoint + Enrollment in an undergraduate or graduate program in Business, Engineering, Supply Chain and Operations, Logistics, Mathematics, Statistics, or related field from a leading program + Basic understanding of Continuous Improvement concepts/tools: e.g., DMAIC methodology, DFSS, Lean Kaizen/Work-out, process management, Customer Journey Mapping, PDCA, A3, 8D, or Human Center Design, etc., along with basic statistical techniques + Previous basic experience working on a project within a cross-functional team is preferred + Demonstrated teamwork through extracurricular activities + Ability to comfortably interact with clients in a professional and mature manner + Highly organized, detail-oriented, proactive, and resourceful **Compensation and Benefits** This position is eligible to earn an hourly rate of $21 per hour. Compensation also includes a $2,000 Summer Internship Sign-on Bonus. _KeyBank’s Internship and Analyst positions are not eligible for employment visa sponsorship (e.g., H-1B visa). This includes, for example, situations where a candidate may have temporary work authorization while enrolled in school or upon graduation (e.g., CPT, OPT) but would need H-1B visa sponsorship within a few years of employment in order to maintain employment eligibility._ Job Posting Expiration Date: 09/20/2025 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com. KeyBank is an organization collectively committed to helping you unlock your potential and discover what truly drives you. Working here means sharing our purpose to help our clients, colleagues, and communities thrive. You’ll find genuinely supportive teammates, a flexible, inclusive work environment, challenging projects, accessible leaders, and opportunities to grow in your position and your career. For 200 years, Key has opened doors in our communities. Let us open one for you.
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