At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. **Job Summary** Iron Mountain is seeking a motivated Summer 2026 Intern, CEX Customer Experience & Retention Analytics to join our Customer Excellence (CEX) team. In this role, you will be responsible for analyzing raw data to identify customer churn patterns and developing predictive models to help transform our customer retention processes. **What You’ll Do** In this role, you will: + Analyze and Model Customer Behavior: You will work with large, raw datasets to identify trends and build predictive models that help the business understand which customers are likely to leave, providing actionable insights for the retention team. + Collaborate on Data Storytelling: You will partner with cross-functional stakeholders to translate complex technical findings into compelling stories and presentations that drive strategic planning and continuous improvement. + Ensure Data Integrity and Governance: You will perform exploratory data analysis to ensure high data quality and contribute to the development of best practices for data management within the shared services organization. **What You’ll Bring** **The ideal candidate will have:** + Current enrollment in a degree program focused on Data Science, Statistics, Mathematics, or Computer Science. + Strong technical knowledge of programming languages such as Python or R, and proficiency in SQL for data extraction. + Proven ability in data visualization using tools like Tableau, Power BI, or Looker to communicate complex insights. + Analytical mindset with the ability to work independently and collaboratively in a fast-paced, remote team environment. **What We Offer** + Salary details: $26.00 per hour. + Shifts: May 27, 2026 - August 7, 2026 + Location: Remote. Category: Other Designations Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here. Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together. If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity. Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE **Requisition:** J0096925