The Desktop Technician is part of the GTO Canada End User Services team.
The partner will be responsible for the set up and support of desktop and laptop equipment for our client.
At CGI we are committed to investing in the next generation of women leaders. Diversity of thought and experience are integral to pushing the boundaries of emerging technologies. Join our WiSE (Women in STEM Excel) co-op program designed specifically to prepare and equip future women leaders through mentorship, vast networking opportunities and professional development workshops.
The WiSE program accelerates the development of future women leaders by providing a customized experience for participants:
• Participate in a week of onboarding and integration activities starting on your first day at CGI, activities include:
- Business etiquette workshop
- Foundations of business consulting workshops
- Developing your elevator pitch workshop
- Networking with peers across Canada
• Exposure to leaders through interactive sessions and a 1:1 mentorship with a CGI woman leader
• Obtain the ScaledAgile SAFe for Teams Certification: Technical Skills Agility (ScaledAgile)SAFe for Teams will teach you all about your role on an Agile team and how agile teams work with others as part of an agile release train. Members learn how to plan and execute work, how to apply Scaled Agile Framework® and Agile principles, and how to continuously improve
• Expand your network by participating in national and local social activities with other co-ops
• Develop your own learning plan by leveraging our e-learning platform
• Participate in professional development workshops focused on soft skill development
• Participate in an AI hackathon where the top team wins a grand prize
• Fast track to future new grad opportunities at CGI
Start Date: May 4th, 2026
Application Deadline: January 30th, 2026
CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level, geographic market, experience and training, and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is $18-32/hour. This role is an existing vacancy.
• Installing, diagnosing, repairing, maintaining, and upgrading all PC equipment.
• The person will also troubleshoot problem areas in a timely and accurate fashion.
• Provide end-user assistance where required.
• Image Workstation for new deployments.
Mandatory Technical Skills:
• Windows 10, Windows 11, (Mac OS X is an asset)
• Antivirus
• Office Suites 2010 – 2016 and Office 365
• Knowledge of Computer hardware
• Knowledge of networking principles
• Ticketing system (ITSP / ITSM is an asset)
Soft skills:
• Customer service oriented
• Self-starter, ability to work independently
• Must be able to meet scheduled deliverables
• Team player
• Dynamic
• Autonomous
• Resourceful
Scholarship
• Post-secondary education in progress in a relevant discipline
Bilingualism (French and English) is required for this position due to the nature of the role, which involves interactions with both national and international clients.
Together, as owners, let’s turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.
To learn more about accessibility at CGI, contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.
Come join our team—one of the largest IT and business consulting services firms in the world.