QUALIFICATIONS: + Bachelor’s Degree from an accredited college or university with major coursework in marketing, sports management, business administration or other related field + Box office/ticketing experience, from a sports facility, convention center, or other multi-purpose public assembly facility preferred + Ability to Promote and sell group sales for selected events at both the Huntington Center and Glass City Center + Ability to work beyond normal business hours as required, based on event calendar + Proficiency in Microsoft Office applications (i.e., Excel, Outlook, Word and PowerPoint) and word processing + Must be extremely organized + Excellent communication skills with the ability to work directly with suite clients, groups sales leaders, and the general public + Ability to work independently, with minimal supervision and excellent time management skills is required + Willingness to Perform other duties and responsibilities as assigned Job Functions: + Responsible for processing all suite and premium tickets as well as group orders + Establish and maintain effective working relationships with internal/external customers + Exercise confidentiality and integrity upon handling personal and financial customer information + Manage premium and group ticket inventory with box office manager + Work as a liaison to the Toledo Walleye Hockey club to ensure premium seat holders are satisfied and keep updated with renewals of accounts + Effectively Sell group tickets and maintain an accurate group sales database + Complete a Group Sales summery for events that have Group tickets sold + Provide leadership for Box Office personnel + Opens and or closes ticket window as required + Efficiently and courteously answer questions and phone calls concerning prices, seating and events and other inquires to upcoming events + Sell tickets at the Box Office window as well as assist in the lobby on event days helping guests with their mobile tickets + Work a flexible schedule including early mornings, days, evenings, weekends, holidays, extended (long) workdays and extended numbers of days + Perform other duties as assigned. This position offers a competitive salary and benefits package.