SuccessFactors EC Benefits Consultant
IBM
**Introduction**
A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe.
You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat.
Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
**Your role and responsibilities**
As a Package Consultant at IBM, you will help to assist clients in the selection, implementation, and production support of application packaged solutions, such as SAP, Oracle, Salesforce, Microsoft Dynamics, Workday, or SharePoint solution suite, to meet client needs. Leveraging a growth mindset, you're ready and willing to deliver business value, wherever needed. In your role, you may be responsible for:
* Assisting clients in selection, implementation, and support of packages
* Make strategic recommendations and leverage business knowledge to drive solutions for clients and their management
* Run or support workshops, meetings, and stakeholder interviews
* Develop process maps to understand As-Is and To-Be scenarios
* Use IBM's Design Thinking to help solve client's challenges
**Required technical and professional expertise**
* Proficiency in SAP SuccessFactors Core HR: Experience working with the Employee Central platform, including configuration, implementation, and troubleshooting of key functions like business rules, workflows, position management, and MDF objects.
* Knowledge of EC Integrations: Exposure to internal and external EC integrations, including understanding of data exchange and interface protocols.
* SuccessFactors Modules: Experience working with other SuccessFactors modules, including understanding of their functionality and integration with Employee Central.
* Requirements Analysis: Experience analyzing client requirements to design and deliver tailored solutions that meet their business needs.
* Solution Design: Experience designing HR technology solutions that meet clients' business needs, establishing key business capabilities and enabling strategic initiatives and operational improvements.
**Preferred technical and professional experience**
* External EC Integration Experience: Exposure with external EC integrations, including understanding of data exchange and interface protocols, is a plus.
* Knowledge of Other SuccessFactors Modules: Exposure to additional SuccessFactors modules, including understanding of their functionality and integration with Employee Central is an advantage.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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